Nationwide is seeking an experienced IT professional to serve as Senior Shift Leader and Major Incident Manager in our 24/7 Enterprise Command Centre in Swindon. You will lead multi-disciplinary teams through incident restoration and ensure continuous service delivery for customers and colleagues.
This role operates on a 3 days on / 3 days off pattern (7:00am–7:00pm, then nights 7:00pm–7:00am) with a shift allowance of £9,200 per annum.
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Onsite 24/7 Incident Response Leader | Senior Shift Manager in Swindon employer: Description This
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Customer Representative in Paignton, you'll enjoy competitive benefits, including generous holiday allowances, ongoing training, and opportunities for community engagement through paid volunteering. Our commitment to fair banking and customer service ensures that you will make a meaningful impact in the lives of our customers while being part of a team that celebrates success and values your contributions.
