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- Tasks: Analyse performance metrics and create detailed reports to enhance service quality.
- Company: Leading IT service provider with a focus on innovation and collaboration.
- Benefits: Flexible hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on service performance improvements.
- Qualifications: Experience in performance analysis and strong reporting skills.
- Other info: Work primarily from Swindon or London in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT service provider is seeking a motivated Service Performance Manager to enhance service quality and support performance improvements within their technology delivery office. This role involves analyzing performance metrics, creating detailed reports, and managing operational processes to minimize disruptions and ensure satisfaction. With a focus on hybrid working, candidates will primarily be based in either Swindon or London, offering flexibility and a collaborative environment.
Hybrid Service Performance Lead | PowerBI Specialist in Swindon employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Service Performance Lead | PowerBI Specialist in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working at the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with PowerBI or performance metrics, be ready to discuss specific projects or reports you've created. Real examples can make you stand out.
✨Tip Number 3
Prepare for the interview by researching the company’s service delivery processes. Understanding their operational challenges will help you tailor your answers and show you’re the right fit for enhancing service quality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid Service Performance Lead | PowerBI Specialist in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with performance metrics and reporting. We want to see how you've enhanced service quality in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Performance Manager role. Share specific examples of how you've managed operational processes and improved performance.
Showcase Your PowerBI Skills: Since this role requires a PowerBI Specialist, be sure to mention any relevant projects or experiences where you've used PowerBI to analyse data and create reports. We love seeing practical applications of your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Description This
✨Know Your Metrics
Make sure you understand the key performance metrics relevant to the role. Brush up on how to analyse and interpret data, especially in PowerBI, as this will likely come up during your interview.
✨Showcase Your Reporting Skills
Prepare to discuss your experience with creating detailed reports. Bring examples of past reports you've generated and be ready to explain how they improved service quality or operational processes.
✨Emphasise Flexibility and Collaboration
Since this role focuses on hybrid working, highlight your ability to work both independently and collaboratively. Share examples of how you've successfully managed projects in a flexible environment.
✨Prepare Questions About Performance Improvements
Think of insightful questions regarding how the company measures service performance and what challenges they face. This shows your genuine interest in enhancing their service quality and your proactive approach.
