Nationwide is seeking a Customer Communications Journey Lead Manager to own and continually improve end-to-end customer communications across products and experiences. You’ll use customer insight and performance data to identify opportunities, personalise where valuable, and drive commercial outcomes.
Hybrid working is available, with two mandatory days per week at Swindon or London. You’ll lead cross-functional delivery across channels and ensure the journeys are joined up, compliant and
#J-18808-Ljbffr
Hybrid Lead: Customer Communications Journey in Swindon employer: Description This
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Customer Representative in Paignton, you'll enjoy competitive benefits, including generous holiday allowances, ongoing training, and opportunities for community engagement through paid volunteering. Our commitment to fair banking and customer service ensures that you will make a meaningful impact in the lives of our customers while being part of a team that celebrates success and values your contributions.
