Nationwide is seeking a Head of Risk & Governance for its Retail & Group Customer Operations Risk function. The role drives risk, conduct, regulatory and control improvements across Collections & Recoveries and Specialist Support, delivering the strategy through risk expertise and leadership of a matrix and direct team.
The successful candidate will be part of the Retail Risk Leadership Team, focusing on first line risk across the business and aligning with customers’ outcomes and Consumer Duty.
#J-18808-Ljbffr
Head of Risk & Governance - Hybrid, Customer Ops in Swindon employer: Description This
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Customer Representative in Paignton, you'll enjoy competitive benefits, including generous holiday allowances, ongoing training, and opportunities for community engagement through paid volunteering. Our commitment to fair banking and customer service ensures that you will make a meaningful impact in the lives of our customers while being part of a team that celebrates success and values your contributions.
