Join the Customer Services Microservices (CSM) Platform team within the Customer Servicing Shared Engineering Services team. The team provides and operates the core platform capabilities that enable engineering teams across Customer Servicing to build, deploy and run customer-critical services securely, reliably and at scale.
As an Engineer, you will play a hands-on role in developing, delivering and supporting secure cloud-native platform solutions. Working with Kubernetes, OpenShift, enterprise platform services and Infrastructure as Code, you will build resilient environments, automate operational processes, and ensure services meet security, availability and performance requirements. You will contribute to technical designs, support testing and release activities, integrate platform capabilities with enterprise monitoring solutions, and help resolve complex technical challenges.
This role requires a collaborative engineer who takes ownership of outcomes, communicates effectively with stakeholders, enjoys solving problems, and actively shares knowledge with colleagues. You will work closely with engineers, architects and product teams across Customer Servicing, helping to drive continuous improvement while supporting the adoption of modern engineering practices and platform capabilities.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
Whilst these locations are where we are primarily looking to fill the role, if you're an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
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E2 Engineer - Customer Services Microservices Platform in Swindon employer: Description This
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Customer Representative in Paignton, you'll enjoy competitive benefits, including generous holiday allowances, ongoing training, and opportunities for community engagement through paid volunteering. Our commitment to fair banking and customer service ensures that you will make a meaningful impact in the lives of our customers while being part of a team that celebrates success and values your contributions.
