You will be a critical part of our 1st line risk team, aligned to one or more areas within Retail or Group Customer Operations. Working closely with business, change and risk colleagues, as a first line regulatory expert you will help ensure application of key policy and regulatory changes which support performance expectations and good customer outcomes, meeting our strategic and regulatory expectations. You will also help teams to identify, assess, manage and monitor conduct, regulatory and operational risk in line with Nationwide’s Enterprise Risk Management Framework, and support the design and operation of robust, effective and efficient controls.
Customer outcomes are at the heart of everything we do. You will bring a broad understanding of the financial services regulatory environment, with relevant specialist knowledge, and use your judgement and influence to help teams respond effectively to business, regulatory and technology change.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London, Bournemouth, Northampton, Dunfermline, Sheffield, Wakefield, Glasgow or Gosforth office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If you are aligned to our Gosforth hub (as this is your nearest location), there will be a need to regularly connect with colleagues for collaboration events. This is anticipated to weekly in Gosforth. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
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Consultant Senior Risk & Control Part in Swindon employer: Description This
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Customer Representative in Paignton, you'll enjoy competitive benefits, including generous holiday allowances, ongoing training, and opportunities for community engagement through paid volunteering. Our commitment to fair banking and customer service ensures that you will make a meaningful impact in the lives of our customers while being part of a team that celebrates success and values your contributions.
