At a Glance
- Tasks: Analyse and visualise data to tackle customer data quality issues using SQL.
- Company: Join a leading financial organisation focused on customer-first values.
- Benefits: Enjoy private medical insurance, competitive pension, and training opportunities.
- Other info: Hybrid working model with opportunities for personal development and volunteering.
- Why this job: Make a real impact by improving customer experiences through data insights.
- Qualifications: Proficient in SQL with experience in fast-paced reporting roles.
The predicted salary is between 40000 - 50000 € per year.
Locations: Swindon, United Kingdom; London, United Kingdom; Bournemouth, United Kingdom; Northampton, United Kingdom; Dunfermline, United Kingdom.
Job Overview: This role is part of the Data Analytics team within Customer Data Processes, responsible for creating data extracts, analysing and visualising data to fully understand the size and significance of data quality issues impacting customers, and enabling effective prioritisation and delivery of fixes. The role requires a strong understanding of Nationwide’s customer data and the use of SQL to build data extracts and analysis that illustrate the impact of data quality issues. These insights support data quality issue management, incident resolution, change activity, and other stakeholder initiatives. Hybrid working is supported wherever possible; you will spend at least two days per week at our Swindon, Bournemouth or Northampton office, with the remainder of your time flexible or home‑based.
Responsibilities:
- Use SQL to produce data extracts that illustrate the size and impact of data quality issues and create cohorts to enable tailored treatment strategies.
- Work with stakeholders to understand their requirements and translate complex data findings into insightful and actionable analysis or extracts.
- Run regular reports to monitor the quality of customer data and the performance of fixes, delivering enhancements to these reports as needed.
- Collaborate across the team to deliver shared outcomes linked to end‑to‑end process ownership and customer data domain ownership, reinforcing a culture that treats data as an asset.
- Opportunity to learn and apply additional skills outside of core data analysis, such as data visualisation.
Qualifications:
- SQL expertise.
- Experience in a fast‑paced reporting role with tight deadlines, producing high‑quality analysis and data extracts.
- Ability to provide subject‑matter expertise to internal and external stakeholders, translating complex insights into actionable advice.
- Self‑starter with strong prioritisation skills and a can‑do attitude to work independently or collaboratively.
- Previous experience in a regulated or financial organisation.
Core Customer‑First Behaviours:
- Feel what customers feel – Step into customers’ shoes, use their feedback and insights to understand their needs so every decision starts and ends with them.
- Say it straight – Speak honestly and directly, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
- Push for better – Challenge the status quo and take responsibility for continuous improvement and personal development.
- Get it done – Prioritise high‑impact outcomes, act decisively, and take accountability for delivering excellent customer results.
Benefits:
- Private medical insurance
- A highly competitive pension scheme
- Annual performance‑related bonus
- Training and development opportunities
- Additional benefits through our salary sacrifice scheme
- Life assurance for you and your loved ones
- Wellhub – free and paid health and wellness options
- Up to 2 days of paid volunteering per year
Business Intelligence Specialist in Swindon employer: Description This
At Nationwide, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and continuous improvement. With hybrid working options and a commitment to employee growth through training and development opportunities, our Business Intelligence Specialists can thrive in a dynamic environment while making a meaningful impact on customer data quality. Enjoy competitive benefits, including private medical insurance and a generous pension scheme, all while working in vibrant locations like Swindon, Bournemouth, and Northampton.
StudySmarter Expert Advice🤫
We think this is how you could land Business Intelligence Specialist in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Intelligence Specialist role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to SQL and data analysis. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your skills and experiences.
✨Tip Number 3
Showcase your skills through a portfolio! Create a few projects that demonstrate your SQL expertise and data visualisation abilities. This will give you an edge and show potential employers that you can deliver high-quality analysis.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Business Intelligence Specialist in Swindon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Intelligence Specialist role. Highlight your SQL expertise and any relevant experience in data analysis, as this will show us you understand what we're looking for.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work where you've successfully tackled data quality issues or created insightful reports. This helps us see how you can contribute to our team.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's necessary. We appreciate honesty and clarity, so make sure your insights are easy to understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Description This
✨Master Your SQL Skills
Make sure you brush up on your SQL knowledge before the interview. Be prepared to discuss how you've used SQL in past roles, especially in creating data extracts and analysing data quality issues. Practising some common SQL queries can also help you feel more confident.
✨Know the Company and Its Customers
Research Nationwide and understand their customer data processes. Familiarise yourself with their core values, especially the 'Customer-First Behaviours'. This will help you align your answers with their expectations and demonstrate that you truly care about their customers.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to describe how you would handle specific data quality issues or stakeholder requirements. Think of examples from your previous experience where you successfully translated complex data findings into actionable insights. This will showcase your problem-solving skills.
✨Show Your Collaborative Spirit
Since this role involves working closely with stakeholders and team members, be ready to discuss how you’ve collaborated in the past. Highlight any experiences where you contributed to shared outcomes or improved processes, as this will show you’re a team player who values collective success.
