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- Tasks: Support the development of customer journeys and product designs for Virgin Money Savings.
- Company: Leading financial services company with a focus on customer experience.
- Benefits: Personal pension scheme, wellness programs, and hybrid working model.
- Why this job: Make a real difference in customer experiences while growing your career.
- Qualifications: Strong communication skills and a passion for customer-centric product management.
- Other info: Join a dynamic team with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services company is seeking an Assistant Product Manager to assist in the migration of Virgin Money Savings customers. This role involves supporting the development of customer journeys and product designs, ensuring customer communications are effective, and assessing customer impacts.
The position is hybrid, requiring at least two days in the office, and offers various employee benefits such as a personal pension scheme and access to wellness programs.
Assistant Product Manager: Customer Journeys & Migration in Swindon employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Product Manager: Customer Journeys & Migration in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the financial services industry, especially those who work at the company you're eyeing. A friendly chat can give us insights into the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding customer journeys and migration processes. We should be ready to discuss how we can enhance customer communications and assess impacts effectively. Show them you know your stuff!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. We want to nail our responses to common questions about product management and customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications and follow up easily.
We think you need these skills to ace Assistant Product Manager: Customer Journeys & Migration in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Assistant Product Manager role. Highlight any relevant experience in customer journeys or product design to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to the migration of Virgin Money Savings customers. Keep it engaging and personal.
Showcase Your Communication Skills: Since effective customer communications are key in this role, demonstrate your communication skills in your application. Whether it's through clear writing or examples of past projects, let us see your strengths!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Description This
✨Know Your Customer Journeys
Make sure you understand the concept of customer journeys, especially in the context of financial services. Research how Virgin Money Savings customers interact with their products and think about how you can enhance those experiences.
✨Showcase Your Communication Skills
Since effective customer communication is key for this role, prepare examples of how you've successfully communicated complex information in the past. Be ready to discuss how you would approach customer communications in this position.
✨Understand Migration Processes
Brush up on what customer migration entails, particularly in a financial context. Be prepared to discuss any relevant experience you have with product migrations or transitions, and how you can support customers through these changes.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer journeys and product design. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
