At a Glance
- Tasks: Support the integration of Virgin Money Savings customers and develop innovative customer journeys.
- Company: Join Nationwide, a purpose-driven mutual bank focused on fairer finances.
- Benefits: Enjoy a competitive salary, generous pension contributions, and wellness options.
- Other info: Hybrid working model with opportunities for personal development and volunteering.
- Why this job: Make a meaningful impact in banking while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer-centric solutions.
The predicted salary is between 28800 - 48000 € per year.
Nationwide’s Virgin Money Integration Product team is looking for an Assistant Product Manager. We’re seeking a driven and high performing candidate who can help deliver the migration of Virgin Money Savings customers into Nationwide. The role is responsible for supporting development and delivery of customer journeys, development of new products, assessing customer harms and helping to define our approach to customer communications and business readiness.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you will spend at least two days per week, or if part time you’ll spend 40% of your working time, based at one of our offices in the UK.
The extras you’ll get include:
- A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
- Up to 2 days of paid volunteering a year
- Life assurance worth 8x your salary
- A great selection of additional benefits through our salary sacrifice scheme
- Wellhub – Access to a range of free and paid options for health and wellness
- Access to an annual performance related bonus
- Access to training to help you develop and progress your career
In this role you will work closely across the team with other Product Managers & Senior Managers, as well as interact with other stakeholders across the business to support the delivery of Virgin Money integration activities. You will liaise with individuals across the organisation particularly within Group Marketing, Group Distribution, Risk, Operations and Finance to deliver change. Your key accountabilities will include:
- Supporting development of technology/journey solution requirements
- Supporting Assessing and supporting development of Customer Harms Assessments (in line with Product Lifecycle)
- Product/process design and delivery (where required as an integration enabler)
- Supporting development of customer communications and delivery
- Supporting development of enterprise-wide Business Readiness (e.g. Channel, Operations et al)
As a minimum requirement you have:
- Good commercial acumen
- Be able to analyse and interpret data and insights
- Strong interpersonal skills
- Good written and verbal communication
- Understand how Savings products work
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
- Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
- Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
- Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
- Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
Assistant Product Manager in Swindon employer: Description This
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With generous benefits such as a robust pension scheme, paid volunteering days, and access to health and wellness resources, we empower our team members to thrive both personally and professionally. Our hybrid working model fosters collaboration while allowing flexibility, making it an ideal environment for those looking to make a meaningful impact in the banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Product Manager in Swindon
✨Tip Number 1
Network like a pro! Reach out to current employees at Nationwide or in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Product Manager role. You never know, they might even put in a good word for you!
✨Tip Number 2
Prepare for the interview by practising common questions related to product management and customer-centric behaviours. Think about how your past experiences align with Nationwide's values. We want to see that you can 'feel what customers feel' and 'push for better'!
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive decisions in previous roles. This is key for the Assistant Product Manager position, so make sure you can highlight specific examples where you’ve made an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Nationwide team. Get your CV polished and hit that 'Apply Now' button!
We think you need these skills to ace Assistant Product Manager in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Product Manager role. Highlight relevant experience and skills that align with the job description, especially around customer journeys and product development.
Showcase Your Communication Skills:Since strong written communication is key for this role, use clear and concise language in your application. Don’t forget to demonstrate how you’ve effectively communicated in past roles or projects.
Emphasise Customer Focus:We want to see how you embody our customer-first behaviours. Share examples from your experience where you’ve put customers at the heart of your decisions or actions.
Apply Early!:Don’t wait until the last minute to apply. We might close the advert early if we get a lot of applications, so get your application in as soon as you can through our website!
How to prepare for a job interview at Description This
✨Know Your Product Inside Out
Before the interview, make sure you understand how savings products work and the specific integration activities related to Virgin Money. Familiarise yourself with the customer journeys and any recent changes in the financial sector that could impact these products.
✨Showcase Your Customer-Centric Mindset
Demonstrate your understanding of the 'customer first' behaviours mentioned in the job description. Prepare examples from your past experiences where you've put customers at the heart of your decisions, showing empathy and a commitment to improving their experience.
✨Prepare for Data-Driven Discussions
Since the role requires analysing and interpreting data, be ready to discuss how you've used data insights in previous roles. Bring examples of how your analysis led to better decision-making or improved customer outcomes.
✨Practice Clear Communication
As strong written and verbal communication skills are essential, practice articulating your thoughts clearly. You might want to rehearse explaining complex concepts in simple terms, as this will show your ability to communicate effectively with diverse stakeholders.
