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- Tasks: Support customers with banking inquiries and provide excellent service over the phone.
- Company: Prominent building society with a focus on customer satisfaction.
- Benefits: Competitive benefits, training opportunities, and flexible part-time hours.
- Why this job: Join a dynamic team and enhance your customer service skills in banking.
- Qualifications: Strong relational skills and comfort with digital tools.
The predicted salary is between 13 - 16 £ per hour.
A prominent building society is seeking a Customer Representative for its Sleaford branch. This part-time position (28 hours per week) involves supporting customers with banking and savings inquiries, primarily over the phone.
Applicants must have strong relational skills and be comfortable using digital tools. The role offers opportunities for training and development along with a variety of competitive benefits, making it ideal for individuals committed to excellent customer service in a dynamic banking environment.
Part-Time Banking & Customer Support Specialist in Sleaford employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Banking & Customer Support Specialist in Sleaford
✨Tip Number 1
Make sure to brush up on your customer service skills! Since this role is all about supporting customers with their banking inquiries, practice how you’d handle different scenarios. Think about how you can use your relational skills to create a positive experience for customers.
✨Tip Number 2
Familiarise yourself with digital tools that are commonly used in banking. Being comfortable with technology will give you an edge, especially since you'll be handling inquiries over the phone. We recommend checking out online tutorials or resources to get a head start!
✨Tip Number 3
Network with current or former employees of the building society. They can provide insider tips on what the company values and what it’s like to work there. Plus, it shows your genuine interest in the role, which can really make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there, so keep an eye out for any updates that match your skills and interests.
We think you need these skills to ace Part-Time Banking & Customer Support Specialist in Sleaford
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've helped customers in the past, especially over the phone. Share specific examples that demonstrate your strong relational skills!
Be Digital Savvy: Since the role involves using digital tools, let us know about your comfort level with technology. Mention any relevant software or platforms you’ve used before, as this will show us you're ready for the job!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. We love seeing applicants who take the extra step to connect their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Description This
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially in a banking context. Be ready to discuss how you would handle common customer inquiries and complaints, showcasing your strong relational skills.
✨Familiarise Yourself with Digital Tools
Since the role involves using digital tools, make sure you’re comfortable discussing any relevant software or platforms you've used before. If you can, practice navigating similar tools to demonstrate your tech-savviness during the interview.
✨Show Enthusiasm for Training and Development
The position offers training opportunities, so express your eagerness to learn and grow. Share examples of how you’ve embraced learning in past roles, which will show that you’re committed to personal and professional development.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the role and the company culture. This not only shows your interest but also helps you gauge if the environment aligns with your values, especially regarding customer service excellence.
