At a Glance
- Tasks: Design exceptional customer journeys and influence meaningful changes in the Unsecured Lending Team.
- Company: Join a forward-thinking organisation focused on enhancing customer experiences.
- Benefits: Flexible working arrangements, remote work options, and quarterly office collaboration.
- Why this job: Make a real impact on customer experiences while working in a dynamic environment.
- Qualifications: Expertise in customer experience, service design, and agile methodologies required.
The predicted salary is between 35000 - 45000 £ per year.
This is seeking a passionate Service Experience Designer to enhance customer journeys in the Unsecured Lending Team. You’ll design end-to-end service journeys that deliver exceptional outcomes and influence meaningful changes across the organization.
The ideal candidate should have strong expertise in customer experience, service design, and agile methodologies with a focus on unsecured products. This role offers flexible working arrangements, allowing remote work and collaboration in UK offices quarterly.
Service Experience Designer - Hybrid, 12‑Month Secondment employer: Description This
As a Service Experience Designer with us, you'll join a dynamic team dedicated to transforming customer journeys in the Unsecured Lending Team. We pride ourselves on our flexible working arrangements, fostering a collaborative culture that values innovation and employee growth, while providing opportunities to make a real impact within the organisation. Our commitment to exceptional service design and agile methodologies ensures that you will thrive in an environment that encourages creativity and professional development.