Service Experience Designer - Hybrid, 12‑Month Secondment

Service Experience Designer - Hybrid, 12‑Month Secondment

Full-Time 35000 - 45000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Design exceptional customer journeys and influence meaningful changes in the Unsecured Lending Team.
  • Company: Join a forward-thinking organisation focused on enhancing customer experiences.
  • Benefits: Flexible working arrangements, remote work options, and quarterly office collaboration.
  • Why this job: Make a real impact on customer experiences while working in a dynamic environment.
  • Qualifications: Expertise in customer experience, service design, and agile methodologies required.

The predicted salary is between 35000 - 45000 £ per year.

This is seeking a passionate Service Experience Designer to enhance customer journeys in the Unsecured Lending Team. You’ll design end-to-end service journeys that deliver exceptional outcomes and influence meaningful changes across the organization.

The ideal candidate should have strong expertise in customer experience, service design, and agile methodologies with a focus on unsecured products. This role offers flexible working arrangements, allowing remote work and collaboration in UK offices quarterly.

Service Experience Designer - Hybrid, 12‑Month Secondment employer: Description This

As a Service Experience Designer with us, you'll join a dynamic team dedicated to transforming customer journeys in the Unsecured Lending Team. We pride ourselves on our flexible working arrangements, fostering a collaborative culture that values innovation and employee growth, while providing opportunities to make a real impact within the organisation. Our commitment to exceptional service design and agile methodologies ensures that you will thrive in an environment that encourages creativity and professional development.

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Contact Details:

Description This Recruitment Team

We think you need these skills to ace Service Experience Designer - Hybrid, 12‑Month Secondment

Customer Experience Design
Service Design
Agile Methodologies
End-to-End Journey Mapping
Stakeholder Engagement
User-Centred Design
Problem-Solving Skills