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- Tasks: Engage with customers, assist with transactions, and educate on digital banking.
- Company: A prominent building society focused on customer care and inclusivity.
- Benefits: Structured training, supportive environment, and opportunities for career growth.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
A prominent building society is looking for a dedicated Customer Representative in Romsey. In this full-time role, you will engage deeply with customers across various service channels, providing tailored support and guidance.
Your responsibilities will include assisting with transactions and educating customers on digital banking options. The position offers a structured training pathway, emphasizing superb customer care and the adaptability to cater to diverse customer needs.
Join a company committed to an inclusive and rewarding community.
Branch Customer Advisor in Romsey employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Customer Advisor in Romsey
✨Tip Number 1
Get to know the company! Research their values and mission, especially around customer care and inclusivity. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped customers or solved problems. Be ready to share these experiences in your interviews, as they’ll want to see how you handle diverse customer needs.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend local events. This can give you insider knowledge and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining their team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Branch Customer Advisor in Romsey
Some tips for your application 🫡
Show Your Customer Care Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this role is all about providing tailored support.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Branch Customer Advisor role. Remember, less is often more!
Tailor Your Application: Make sure to customise your application for this specific role. Mention your understanding of digital banking options and how you can educate customers about them. This shows us that you’re genuinely interested in the position and understand its requirements.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Description This
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Understand what makes great customer care and be ready to share examples of how you've provided tailored support in the past. This will show that you’re not just familiar with the role, but that you genuinely care about helping customers.
✨Familiarise Yourself with Digital Banking
Since the role involves educating customers on digital banking options, make sure you know the basics of online banking services. Be prepared to discuss how you would explain these services to someone who might not be tech-savvy. This will demonstrate your ability to adapt to diverse customer needs.
✨Show Your Adaptability
The job requires adaptability to cater to various customer needs. Think of situations where you had to adjust your approach based on different customer personalities or issues. Sharing these experiences will highlight your flexibility and problem-solving skills.
✨Emphasise Your Commitment to Inclusivity
As the company values an inclusive community, be ready to discuss how you can contribute to this environment. Share any experiences where you’ve supported diverse groups or promoted inclusivity in your previous roles. This will align you with the company's mission and values.
