As a Research & Insights Manager, you’ll help Nationwide understand how our brand and communications are performing, where we can have the greatest impact for customers and members, and how insight can shape future decisions. We’re looking for an experienced, curious and commercially minded researcher with strong qualitative and quantitative expertise, including sampling design and the judgement to choose the right approach for each business question.
Working within our Marketing Effectiveness, Analytics and Brand Performance team, you’ll own a strategically important continuous brand tracker and a wider portfolio of research. One of the tracker’s key metrics is reported to the Executive Committee and Board, so accuracy, methodological integrity and confidence in the data are critical. You’ll combine expert research delivery with strong governance, supplier and stakeholder management, and the line management of a junior colleague.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
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Research Manager employer: Description This
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Customer Representative in Paignton, you'll enjoy competitive benefits, including generous holiday allowances, ongoing training, and opportunities for community engagement through paid volunteering. Our commitment to fair banking and customer service ensures that you will make a meaningful impact in the lives of our customers while being part of a team that celebrates success and values your contributions.
