The Integrated Delivery Office sits at the heart of Customer Technology, ensuring the Society’s most strategic, complex and multi-million-pound technology programmes are designed and delivered as connected enterprise outcomes.
This is a senior role combining programme delivery, enterprise architecture and transformation expertise. You will provide the strategic and technical insight needed to solve integration challenges that cross systems, platforms, data, processes and organisational boundaries. Your work will ensure architectural decisions are grounded in delivery reality and that programmes collectively contribute to a scalable and sustainable technology landscape.
The role is also central to accelerating artificial intelligence-enabled transformation across the Change Delivery Practice. You will help shape how artificial intelligence, automation and effective prompting are embedded into operating models and end-to-end processes, moving teams beyond isolated experimentation towards measurable improvements in how work is designed and delivered.
You will operate with senior leaders across technology, architecture, engineering and programme delivery, influencing decisions on investment, sequencing, integration and transformation. This is an opportunity to shape enterprise-wide outcomes, resolve some of the organisation’s most complex technology challenges and improve how major change is delivered.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
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Project Manager - Integrated Delivery Office employer: Description This
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Customer Representative in Paignton, you'll enjoy competitive benefits, including generous holiday allowances, ongoing training, and opportunities for community engagement through paid volunteering. Our commitment to fair banking and customer service ensures that you will make a meaningful impact in the lives of our customers while being part of a team that celebrates success and values your contributions.
