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- Tasks: Support customers through in-person, phone, and online channels with excellent service.
- Company: Leading mutual financial services provider in Poole with a strong community focus.
- Benefits: Private medical insurance, performance bonuses, and professional development opportunities.
- Why this job: Join a dynamic team and make a real difference in customers' lives.
- Qualifications: Excellent customer service skills and adaptability to digital tools.
- Other info: Flexible part-time role with 21 hours per week and virtual training provided.
The predicted salary is between 13 - 16 £ per hour.
A leading mutual financial services provider in Poole seeks a part-time Customer Representative to support customers across various channels including in-person, phone, and online. This permanent role is 21 hours per week with required training that will be provided virtually.
The successful candidate will showcase excellent customer service skills, be adaptable, and comfortable using digital tools.
Additional perks include private medical insurance, performance bonuses, and professional development opportunities.
Part-Time Banking Advisor - Customer Champion in Poole employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Banking Advisor - Customer Champion in Poole
✨Tip Number 1
Make sure you know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills before the interview. Think of scenarios where you’ve gone above and beyond for a customer. We want to hear those stories that highlight your adaptability and problem-solving abilities!
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Part-Time Banking Advisor - Customer Champion in Poole
Some tips for your application 🫡
Showcase Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills.
Be Adaptable: In your application, let us know how you handle change and adapt to new situations. We value flexibility, especially in a role that involves various channels of communication.
Emphasise Digital Proficiency: Since this role requires comfort with digital tools, mention any relevant experience you have with online platforms or software. We’re keen to see how tech-savvy you are!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Description This
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience. Think of specific examples where you've gone above and beyond for a customer, as this role is all about being a Customer Champion.
✨Familiarise Yourself with Digital Tools
Since the job involves using digital tools, brush up on any relevant software or platforms. Be ready to discuss how you've used technology to enhance customer interactions in the past.
✨Show Your Adaptability
Prepare to demonstrate your adaptability. Think of situations where you've had to adjust quickly to changes or challenges, especially in a customer-facing role. This will show that you're ready for anything!
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture or how success is measured in this role. It shows you're genuinely interested and engaged with the opportunity.
