Nationwide is seeking a Customer Strategy Manager for the Rem CoE Treatments team to drive remediation strategy and governance, ensuring positive customer outcomes across projects. The role involves senior stakeholder engagement, developing treatment strategies, and delivering robust recommendations.
You will work closely with the Customer Strategy Lead to balance operational simplicity with effective customer remediation, reporting on governance and performance across the remediation portfolio.
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Customer Strategy & Remediation Lead in Northampton employer: Description This
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Customer Representative in Paignton, you'll enjoy competitive benefits, including generous holiday allowances, ongoing training, and opportunities for community engagement through paid volunteering. Our commitment to fair banking and customer service ensures that you will make a meaningful impact in the lives of our customers while being part of a team that celebrates success and values your contributions.
