At a Glance
- Tasks: Lead a team to deliver outstanding customer service and manage daily operations.
- Company: Join a dynamic retail bank focused on exceptional customer experiences.
- Benefits: Enjoy private medical insurance, a competitive pension, and ongoing training opportunities.
- Other info: Flexible working hours with up to 2 days paid volunteering each year.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service are key.
The predicted salary is between 34000 - 38556 £ per year.
We are looking for a Branch Manager to lead our branch in Newport, Shropshire. This is a 12‑month secondment opportunity, full‑time (35 hours per week, Monday to Saturday). Applicants must be within a 45‑minute commute of the branch.
Job Overview
You will be responsible for ensuring the customer experience on the high street is the best possible. You will lead a team, manage day‑to‑day operations, maintain high standards of customer service, and implement the branch business plan.
Responsibilities
- Deliver outstanding customer service and manage a high level of customer expectations.
- Train, coach and develop branch staff to achieve the branch’s objectives.
- Use the bank’s systems and processes effectively and support colleagues in doing the same.
- Monitor branch performance, identify opportunities for improvement and increase profitability.
- Deliver on branch metrics, including FCA standards and key performance indicators.
- Work within a busy retail environment, organising tasks and prioritising to meet customer needs.
Qualifications / Requirements
- Have experience managing people in a retail environment.
- Demonstrate a commercial understanding, knowledge of financial regulations and processes.
- Show resilience, versatility and flexibility to prioritise and respond to changing demands.
- Be able to give your best work in a full‑time role with a 45‑minute commute.
- Experience as a branch manager in a retail setting is desirable, not essential.
Benefits & Training
- Private medical insurance
- A competitive pension plan
- Annual performance‑related bonus
- Ongoing training and development opportunities
- Salary sacrifice scheme benefits
- Life assurance
- Wellhub health and wellness options
- Up to 2 days paid volunteering per year
Location
29/31 High Street, Newport, TF10 7AT, GB
Branch Manager - Newport employer: Description This
Join our dynamic team as a Branch Manager in Newport, Shropshire, where we prioritise outstanding customer service and employee development. With a supportive work culture that values training and growth, you will have access to competitive benefits including private medical insurance, a pension plan, and wellness options, all while making a meaningful impact in the community. This role offers a unique opportunity to lead a dedicated team in a vibrant retail environment, ensuring both personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager - Newport
✨Tap into Campus Networks
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We think you need these skills to ace Branch Manager - Newport
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
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How to prepare for a job interview at Description This
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Description This.
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✨Show Your Passion for Finance
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✨Network with Industry Professionals
Before your interview, reach out to current or former Description This employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
