Operations Support Manager - Customer Experience & Change in Newcastle upon Tyne

Operations Support Manager - Customer Experience & Change in Newcastle upon Tyne

Newcastle upon Tyne Full-Time No working from home possible
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Description This is seeking an Operations Support Manager to provide tailored support to customers with complex needs. The role is pivotal in managing workflow across telephony and back-office operations, ensuring excellent service delivery.

The position requires recent leadership experience, a deep understanding of operational processes, and a commitment to continuous improvement. Candidates will be part of a flexible working environment, contributing to a positive team culture.

Benefits include private medical insurance, a competitive pension, and access to an annual performance-related bonus, along with extensive training opportunities.

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Operations Support Manager - Customer Experience & Change in Newcastle upon Tyne employer: Description This

As a Customer Banking Advisor at our Cleckheaton branch, you will be part of a dynamic team that prioritises exceptional customer service and innovative banking solutions. We offer competitive benefits, including annual bonuses and comprehensive training programmes, fostering an environment where employees can thrive and grow in their careers. Join us to experience a supportive work culture that values adaptability and personal development.

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