At a Glance
- Tasks: Deliver coaching solutions to enhance team performance in customer support.
- Company: Join a dynamic financial services company with a focus on team development.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Work in a collaborative environment with colleagues across multiple locations.
- Why this job: Make a real impact by coaching and supporting a specialist team.
- Qualifications: Recent coaching experience and strong influencing skills required.
The predicted salary is between 30000 - 40000 £ per year.
This is seeking a Performance Coach to support our Specialist Support Team in Newcastle upon Tyne. In this role, you will deliver coaching solutions that align with our strategic aims while also providing support and development to enhance team performance.
The ideal candidate will have recent coaching skills, confident influencing abilities, and a strong understanding of the regulatory environment in financial services. This position offers hybrid working opportunities, connecting regularly with colleagues in office locations such as Gosforth, Leeds, or Glasgow.
Hybrid Performance Coach for Customer Support in Newcastle upon Tyne employer: Description This
As a leading employer in the financial services sector, we pride ourselves on fostering a dynamic work culture that prioritises employee development and well-being. Our Newcastle upon Tyne location offers a collaborative environment with hybrid working options, allowing you to balance your professional and personal life while engaging with a supportive team dedicated to excellence. Join us to take advantage of tailored coaching opportunities and a commitment to your growth within a forward-thinking organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Performance Coach for Customer Support in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common coaching scenarios. Think about how you would handle different team dynamics and performance issues, as this will show your understanding of the role.
✨Tip Number 3
Show off your influencing skills during the interview! Use examples from your past experiences where you successfully motivated a team or improved performance, as this aligns perfectly with what they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Hybrid Performance Coach for Customer Support in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Coaching Skills:Make sure to highlight your recent coaching experience in your application. We want to see how you've helped others improve their performance and how you can bring that expertise to our Specialist Support Team.
Be Confident and Influential:When writing your application, demonstrate your confident influencing abilities. Use examples that showcase how you've successfully persuaded or motivated others in a professional setting. This will help us see your potential impact on the team.
Know Your Stuff About Financial Services:Since this role involves understanding the regulatory environment in financial services, make sure to mention any relevant knowledge or experience you have. We appreciate candidates who are well-versed in the industry and can navigate its complexities.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at Description This
✨Know Your Coaching Techniques
Make sure you brush up on your recent coaching skills. Be ready to discuss specific coaching methods you've used in the past and how they’ve positively impacted team performance. This will show that you’re not just familiar with the theory but can apply it effectively.
✨Understand the Regulatory Environment
Since this role is within financial services, it’s crucial to have a solid grasp of the regulatory landscape. Familiarise yourself with key regulations and be prepared to discuss how they influence coaching and performance management in customer support.
✨Showcase Your Influencing Skills
Confidence in influencing others is key for this position. Think of examples where you’ve successfully persuaded team members or stakeholders to adopt new practices or improve their performance. Highlighting these experiences will demonstrate your capability in this area.
✨Embrace the Hybrid Work Model
As this role offers hybrid working opportunities, be ready to discuss how you manage remote coaching sessions effectively. Share any tools or strategies you use to maintain engagement and productivity, showing that you can thrive in both office and remote settings.
