At a Glance
- Tasks: Support customers with banking transactions and provide exceptional service in-branch and via phone.
- Company: Leading building society in Rye, East Sussex with a focus on customer satisfaction.
- Benefits: Competitive benefits and a permanent part-time position.
- Why this job: Join a dynamic team and make a real difference in customers' banking experiences.
- Qualifications: Strong customer service and digital skills are essential.
The predicted salary is between 15600 - 24000 Β£ per year.
A leading building society in Rye, East Sussex is seeking a part-time Customer Representative. This role involves supporting customers with banking transactions, handling calls, and providing exceptional service both in-branch and via phone.
The ideal candidate will possess strong customer service and digital skills, embracing opportunities to assist customers over multiple channels. This permanent position offers competitive benefits and requires a commitment to customer satisfaction.
Multiskilled Banking Advisor - Part Time employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Multiskilled Banking Advisor - Part Time
β¨Tip Number 1
Make sure you know the ins and outs of the building society. Research their values, services, and recent news. This will help us show genuine interest during interviews and make a great impression!
β¨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide exceptional service. We can even role-play with friends to get comfortable before the big day.
β¨Tip Number 3
Donβt underestimate the power of networking! Reach out to current employees on LinkedIn or attend local events. They might share insights that could give us an edge in the application process.
β¨Tip Number 4
Apply through our website for the best chance! It shows weβre serious about the role and gives us a direct line to the hiring team. Plus, we can tailor our application to highlight our relevant skills.
We think you need these skills to ace Multiskilled Banking Advisor - Part Time
Some tips for your application π«‘
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, whether it's in a banking role or another industry. Remember, this position is all about providing exceptional service!
Be Digital Savvy: Since we're looking for someone with strong digital skills, don't forget to mention any relevant tech experience. Whether it's using banking software or handling online transactions, let us know how you can embrace digital tools to assist our customers.
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description to show that you understand what weβre looking for. This will help your application stand out and show us you're genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at Description This
β¨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult situations or provided exceptional service in the past. This will show that you understand the importance of customer satisfaction, which is key for a Multiskilled Banking Advisor.
β¨Familiarise Yourself with Digital Banking Tools
Since the role involves assisting customers over multiple channels, make sure you're comfortable with digital banking tools and platforms. Research the specific services offered by the building society and be prepared to discuss how you can help customers navigate these tools effectively.
β¨Practice Common Interview Questions
Prepare for common interview questions related to customer service and banking. Think about how you would respond to scenarios like resolving a customer complaint or explaining a banking product. Practising your answers will help you feel more confident during the interview.
β¨Show Enthusiasm for the Role
During the interview, express your genuine interest in the position and the company. Talk about why you want to work as a Multiskilled Banking Advisor and how you can contribute to their commitment to customer satisfaction. A positive attitude can make a big difference!