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- Tasks: Investigate and prevent financial crime while supporting a dedicated team.
- Company: Join Nationwide, a leader in protecting members from financial fraud.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives by combating financial crime.
- Qualifications: Experience in financial crime investigation and a passion for helping others.
- Other info: Enjoy a dynamic work environment with flexible hours and strong team support.
The predicted salary is between 36000 - 60000 £ per year.
Our Economic Crime department protects Nationwide and its members from all types of financial crime, including fraud. This role is in a department with an outstanding reputation, captivating subject matter and industry leading results that will see you work alongside advanced detection systems, reacting to ever changing methods of financial crime, whilst striving to deliver exceptional customer and member experience.
This role provides the opportunity to be involved in making a real difference to not only the business, but to our members' lives and is integral to our purpose of putting our members at the heart of everything we do. So, if you have a passion for doing the right thing in the right way for our members, then this may be the role for you.
As a Senior Economic Crime Investigator within the Fraud Contact space supporting telephony, you will have responsibility for the prevention, detection and investigation of financial crime committed against Nationwide. You’ll also support and coach our Economic Crime Investigators.
The working hours (per week) for this role are 35 hours. You will need to be able to work on a rotation: 8 am to 8 pm Monday to Sunday and will work 1 weekend in every 4. This is a 12 month secondment opportunity.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton, Wakefield, Sheffield or Dunfermline office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
Senior Economic Crime Investigator - Fraud Contact Team in London employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Economic Crime Investigator - Fraud Contact Team in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Nationwide, especially in the Economic Crime department. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of financial crime trends. Show us that you're not just passionate about the role but also well-informed about the challenges we face in the industry.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to fraud detection and investigation. We want to see how you think on your feet and how you approach problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Senior Economic Crime Investigator - Fraud Contact Team in London
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your passion for tackling financial crime and doing the right thing for our members. We want to see that you genuinely care about making a difference in their lives!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Senior Economic Crime Investigator role. We love seeing how you fit into our mission.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Remember, less is often more!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our hybrid working approach there!
How to prepare for a job interview at Description This
✨Know Your Stuff
Make sure you brush up on the latest trends in financial crime and fraud detection. Familiarise yourself with the tools and systems used in the industry, as well as any recent cases that have made headlines. This will show your passion for the role and your commitment to staying informed.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in investigating financial crime. Think about times when you successfully detected fraud or coached others in your team. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Customer Focus
Since this role is all about protecting members, be ready to discuss how you prioritise customer experience in your investigations. Share examples of how you've gone above and beyond to ensure a positive outcome for customers, highlighting your dedication to doing the right thing.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team's approach to tackling new fraud methods or how they measure success in their investigations. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
