E1 - Cloud Platform Engineer in London

As part of Nationwide's exciting and growing team of Cloud Platform engineers, you'll have an SRE (Site Reliability Engineer) mindset with the ability to act like a Developer and think like a Systems Operator. We invest in our people to ensure we create multi-functional engineers and retain the skills within the organisation. Our engineers are responsible for the delivery of Cloud technical solutions for assigned missions alongside providing consultancy and support services as required. As part of the Cloud Operations team, we are looking for talented people to help us achieve our goals.

We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office.

The extras you'll get include:

• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

As a core member of the Cloud Platform Operations team, you will be responsible for the reliability, availability and performance of the cloud platforms and services that underpin Nationwide's operations. We are offering training and development within Cloud, specifically around AWS and Terraform which will help you to build Service Management knowledge and experience to ensure incidents are managed within SLAs and changes are implemented successfully, first time.

You will take charge in building and managing scalable, self-healing, globally distributed cloud platforms and also collaborate with architecture, security, engineering teams and the wider Engineering Centre of Excellence to set up best in class cloud platforms and subsequently provide guidance on their consumption. You'll also work with our consumers in the Development and Feature teams to ensure reliability of service.

In addition to this, you'll utilise your experience to proactively seek opportunities to drive efficiency and cost reduction by automating manual and repetitive tasks. You'll also develop features and codified artefacts for platform improvements leveraging automation and infrastructure as code and lead architectural & design with regards to the operational reliability of NBS cloud platforms.

We are seeking an Engineer (Cloud Platform Engineer) with a foundation in Cloud Platforms and a passion for problem-solving. You will have:

• A positive mindset to develop additional skills for cloud-based technologies and have a working understanding of Cloud Fundamentals
• Demonstrable experience as a Cloud Platform Engineer, including hands‐on use of Infrastructure as Code and automated scripts via CI/CD pipelines
• Proven skills with coding languages such as BASH and Python
• A good understanding of Infrastructure as Code principles, with all configuration and deployment delivered through tools such as Terraform and Ansible
• A thirst for knowledge and the ability to demonstrate a commitment to personal development

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.