Consultant Risk & Control Partner in London

A fantastic opportunity has become available at Nationwide for a passionate and ambitious individual to bring specialist risk & control expertise to enable our Technology Leaders, our Chief Information Officers (CIOs), to operate and execute effective controls and make informed risk-based decisions to achieve good customer outcomes. You’ll be passionate about developing data led approaches to delivering risk and control insight that drives proactive action and prioritisation. You’ll have a track record of delivery, with high standards of performance and be able to build trust and strong working relationships. You’ll be comfortable to work through ambiguity and proactively build your network to allow you to engage collaboratively across other Risk Management teams and subject matter experts to produce high quality and informative products.

As a Consultant within the CIO & Change Risk Management Team, you will support the delivery of risk and control services to our Products, Channels, Core Bank & Payments CIO. The team is responsible for the provision of subject matter expertise, objective advice and actionable insight to support CIOs to understand, evaluate and improve the risk and control environment as it relates to the management of their portfolio of technology and change. Nationwide has ambitious plans to build on a modernised and simplified estate alongside safe and sound execution of the Virgin Money Integration, unlocking its full potential for its customers. This is an exciting opportunity for an ambitious, energetic and experienced individual with a background in either Technology, Information Security, Data and Change to be part of a critical team.

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London or Glasgow office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

The extras you’ll get:

• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub - access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What you'll be doing:

• Activities vary from supporting targeted risk and control assessments over technology and change activity, through to analysing incidents and loss events to identify root causes and opportunities for control improvements.
• You’ll be pivotal in supporting CIO teams through a high support and high challenge relationship to ensure that they operate technology and deliver change in a way that keeps Nationwide and its Customers safe.
• You’ll support in the delivery of targeted risk and control assessments of critical applications and of strategic change programmes requiring you to build positive and trusted relationships across key stakeholders including Platform Managers, Engineers, Architects, IT Service Managers, Product Owners and Programme Managers.
• We’ll need you to understand our Enterprise Risk Management Framework and Policy landscape Importantly supporting Technology Loss Event Management, focused on analysing control failure root cause analysis to enable continuous improvement.
• You’ll bring experience and understanding of key risk management concepts and/or technical experience working with technology and delivering change.
• You’ll work collaboratively across the wider Governance, Risk & Controls teams within the Chief Operating Office as well as into Business Risk Management Teams.

About you:

• You’ll need to operate autonomously, working collaboratively across risk teams, and be able to adapt to a challenging and changing environment through a growth mindset.
• As a minimum requirement you’ll have experience and understanding in one or more areas of risk management as it relates to Technology, Information Security and Transformation.
• Demonstrable experience in risk management, controls assessment and risk reporting in complex environments.
• Excellent verbal and written communication, relationship management and influencing skills.
• Ability to work independently and to demonstrate initiative.
• Analytical skills, able to interpret and report on complex data and to identify trends and present alternative solutions and recommendations.
• Ability to network and collaborate across teams and functions.
• Possess or willing to work towards an industry recognised professional qualification relevant to the role.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.