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- Tasks: Lead and supervise cleaning teams to maintain spotless and welcoming campuses.
- Company: GBS, a leading higher education provider with multiple campuses across the UK.
- Benefits: 25 days annual leave, flexible benefits, and a rewarding recognition programme.
- Why this job: Make a real impact on campus environments while developing your leadership skills.
- Qualifications: Experience in cleaning supervision and strong organisational skills required.
- Other info: Join a diverse team committed to equality and professional growth.
The predicted salary is between 24000 - 36000 ÂŁ per year.
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare â and more.
Our Vision: Changing Lives through Education
The Role: As Cleaning Supervisor, you will play a vital role in shaping the dayâtoâday experience across GBS campuses by creating spaces that are safe, spotless, and welcoming. You will lead frontline cleaning operations while setting the standard for quality, compliance, and service excellence. The role combines handsâon duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery. The postholder acts as the first point of escalation for cleaningârelated issues, coordinates response to incidents, and ensures planned and periodic tasks are completed to great quality.
About the Role:
- Lead, motivate, mentor and supervise Cleaners across shifts, ensuring adherence to schedule, standards, and procedures.
- Plan daily deployment and rota coverage, ensuring adequate staffing, coordinate agency or contractors when required.
- Deliver and oversee cleaning services of classrooms, offices, libraries, washrooms, receptions, circulation areas, and external areas.
- Ensure completion of routine, periodic, and deepâclean schedules (e.g. floors, carpets, washroom descaling, kitchens, windows, highâlevel dusting) to agreed specifications.
- Uphold colourâcoding systems, infectionâprevention protocols, and quality assurance processes aligned with industry best practice.
- Conduct regular audits/inspections of tasks completed; record findings, rectify defects promptly, and follow through on corrective actions.
- Monitor and operate relevant systems (e.g. Timetabler, Jira), respond within agreed SLAs.
About you:
- Proven supervisory experience in cleaning or facilities services within busy environments.
- Demonstrable understanding of Health & Safety, COSHH, manual handling, and risk assessment.
- Knowledge of cleaning methods, materials, equipment, and quality standards; ability to set and check standards.
- Strong communication, organisation, and problemâsolving skills; able to prioritise and adapt to changing needs.
- Experience in planning rotas, allocating work, conducting audits, and maintaining compliance records.
- Proficiency with emails, MS Office, and basic IT systems.
- Practical knowledge of professional cleaning chemicals and aids across different surfaces and finishes.
- Flexible, proactive, 'canâdo' approach; able to work under own initiative while meeting service standards.
What we offer:
- 25 days annual leave, plus 8 public holidays.
- 1âday extra leave per year of service, up to a maximum of 5 days.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- ÂŁ500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Please note: This role is not eligible for sponsorship and will require a DBS!
Cleaner Supervisor - East London employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Cleaner Supervisor - East London
â¨Tip Number 1
Get to know the company culture! Before your interview, check out GBS's social media and website. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
â¨Tip Number 2
Practice makes perfect! Run through common interview questions related to cleaning supervision and leadership. Think about your past experiences and how they align with the role at GBS. This will help you feel more confident when itâs time to shine.
â¨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. GBS is looking for someone who can handle issues on the spot, so having examples at the ready will impress them.
â¨Tip Number 4
Donât forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. Itâs a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Cleaner Supervisor - East London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Cleaner Supervisor role. Highlight your supervisory experience and any relevant skills that match what we're looking for, like your knowledge of cleaning methods and health & safety protocols.
Showcase Your Leadership Skills: As a Cleaner Supervisor, you'll be leading a team, so it's important to demonstrate your leadership abilities in your application. Share examples of how you've motivated and mentored others in previous roles to show us you're the right fit.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experience at a glance. We appreciate straightforward communication!
Apply Through Our Website: Don't forget to submit your application through our website! This ensures we receive all your details correctly and helps us process your application smoothly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Description This
â¨Know Your Cleaning Standards
Familiarise yourself with industry cleaning standards and protocols, especially those related to health and safety. Be ready to discuss how you would uphold these standards in your role as a Cleaner Supervisor.
â¨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated teams in the past. Highlight your experience in planning rotas and conducting audits, as this will demonstrate your ability to manage cleaning operations effectively.
â¨Be Ready for Problem-Solving Scenarios
Think of specific instances where you've resolved cleaning-related issues or improved service delivery. This will show your proactive approach and ability to adapt to changing needs, which is crucial for the role.
â¨Understand the Tools of the Trade
Brush up on your knowledge of cleaning methods, materials, and equipment. Be prepared to discuss how you would ensure compliance with quality standards and infection-prevention protocols during the interview.
