At a Glance
- Tasks: Support Directors in delivering exceptional customer service and managing business banking portfolios.
- Company: Join a leading financial institution focused on outstanding customer experiences.
- Benefits: Enjoy private medical insurance, competitive pension, performance bonuses, and wellness options.
- Other info: Dynamic team environment with opportunities for training and career progression.
- Why this job: Develop your career in Business Banking while making a real impact on customers' success.
- Qualifications: Passion for customer service, strong analytical skills, and knowledge of Business Banking processes.
The predicted salary is between 55000 - 65000 £ per year.
An Associate Director is responsible for supporting Directors across Business Banking to deliver exceptional support to our customers. You will support Directors to write annual renewals and new business applications. You will also support risk oversight of the portfolio and general servicing needs of our customers. This role will see you work within the London and South Strategic Finance team where our passion to deliver outstanding customer experience is at the heart of everything we do.
We are looking for people who want to develop their career in Business Banking, are passionate about customers and have a desire to develop their technical and relationship skills. This role is within the London and South Strategic Finance team, responsible for delivering outstanding customer experiences for our Commercial, Leverage and Corporate clients and will support Directors to deliver a variety of lending, deposit, treasury and other customer needs to ensure our business community can thrive in their ambitions.
For this job you'll cover London and the South region so will need to be based locally as you will be expected to regularly travel to meet customers across this region. Additionally, there will be a need to regularly connect with colleagues for collaboration in one of our office sites. This is anticipated to be weekly in London.
What you’ll be doing
- You will be a key member of the Strategic Finance team primarily accountable for assisting in generating and optimising Income and Return on Equity, focused on our business customers and prospects.
- You will assist Director’s oversight of existing and new customers. This will involve face‑to‑face customer meetings and preparation of detailed credit applications including analysis of financial models.
- We’ll need you to work collaboratively with the Directors to manage and monitor the portfolio, ensuring compliance on all credit, operations, loan administration and other risk matters.
About you
We are looking for people who want to develop their career within Business Banking. As a minimum requirement, you’ll have:
- A passion for, and experience of, supporting larger businesses and delivering outstanding customer service within a Business Banking environment.
- Strong qualitative and quantitative analytical skills (including Excel financial modelling skills) with an ability to understand and interpret finance statements.
- Strong organisational, relationship and project management skills to deliver excellent levels of customer service and outstanding attention to detail.
- Knowledge of Business Banking processes and systems.
- Excellent interpersonal skills and written and verbal communication skills.
- Understanding of risk and compliance requirements in line with the role.
Benefits
- Access to private medical insurance.
- A highly competitive pension to help you build a strong foundation for retirement.
- Access to an annual performance‑related bonus.
- Training and development to help you progress your career.
- A great selection of additional benefits through our salary‑sacrifice scheme.
- Life assurance to provide peace of mind for you and your loved ones in the event of your death.
- Wellhub – access to a range of free and paid options for health and wellness.
- Up to 2 days of paid volunteering a year.
Associate Director in London employer: Description This
As an Associate Director within our London and South Strategic Finance team, you will thrive in a dynamic work culture that prioritises exceptional customer experiences and professional growth. We offer a competitive benefits package, including private medical insurance, a robust pension scheme, and opportunities for career development through training and performance-related bonuses. Join us to be part of a collaborative environment where your passion for Business Banking can flourish while making a meaningful impact on our clients' ambitions.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Business Banking sector and let them know you're on the lookout for opportunities. A friendly chat can lead to valuable insights or even a referral.
✨Tip Number 2
Prepare for those face-to-face meetings! Brush up on your knowledge of financial models and customer service strategies. Being well-prepared will show that you’re serious about delivering outstanding experiences.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After meeting someone, drop them a quick email thanking them for their time and reiterating your interest. It keeps you fresh in their mind and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed by the right people who are passionate about developing talent in Business Banking.
We think you need these skills to ace Associate Director in London
Some tips for your application 🫡
Show Your Passion for Customers:Make sure to highlight your passion for delivering outstanding customer service in your application. We want to see how you've gone above and beyond for customers in your previous roles, so share those stories!
Demonstrate Your Analytical Skills:Since this role involves financial analysis, be sure to showcase your qualitative and quantitative analytical skills. Mention any experience you have with Excel financial modelling or interpreting financial statements to impress us.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Associate Director role. We love seeing candidates who take the time to align their experiences with what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Description This
✨Know Your Business Banking Basics
Before the interview, brush up on your knowledge of Business Banking processes and systems. Familiarise yourself with key terms and concepts that are relevant to the role, as this will show your passion for the industry and your readiness to support Directors effectively.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with financial modelling and analysis. Bring examples of how you've used Excel to interpret financial statements or create models. This will demonstrate your strong qualitative and quantitative skills, which are crucial for the Associate Director role.
✨Emphasise Customer Service Experience
Be ready to share specific examples of how you've delivered outstanding customer service in previous roles. Highlight any face-to-face interactions with clients and how you managed their needs, as this aligns perfectly with the job's focus on exceptional customer experiences.
✨Prepare for Team Collaboration Questions
Since the role involves working closely with Directors and colleagues, think about times when you've successfully collaborated on projects. Be prepared to discuss your organisational and project management skills, as well as how you ensure compliance and manage risk in a team setting.
