Customer Banking Advisor - 12-Month FTC, Branch Support in Liverpool

Customer Banking Advisor - 12-Month FTC, Branch Support in Liverpool

Liverpool Full-Time 26500 - 26500 £ / year (est.) No working from home possible
Description This

At a Glance

  • Tasks: Support customers with transactions and queries for a positive banking experience.
  • Company: Join a reputable bank with a focus on customer satisfaction.
  • Benefits: Competitive salary, holidays, training, and medical insurance.
  • Other info: Full-time role with opportunities for growth and development.
  • Why this job: Make a difference in customers' lives while gaining valuable banking experience.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 26500 - 26500 £ per year.

This is seeking a Customer Representative for branches in Liverpool and Old Swan. The selected candidate will support customers through transactions and queries, ensuring a positive banking experience.

This full-time position, working 35 hours a week, includes a competitive salary starting at £26,500 and various benefits including holidays, training, and medical insurance.

Customer Banking Advisor - 12-Month FTC, Branch Support in Liverpool employer: Description This

As a Customer Banking Advisor in Liverpool and Old Swan, you will join a dynamic team dedicated to providing exceptional service and support to our customers. We pride ourselves on fostering a collaborative work culture that values employee development through comprehensive training and growth opportunities, alongside a competitive salary and benefits package that ensures your well-being and work-life balance.

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Contact Details:

Description This Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Banking Advisor - 12-Month FTC, Branch Support in Liverpool

Tip Number 1

Make sure you know the ins and outs of customer banking. Brush up on common queries and transactions so you can show off your knowledge during interviews. We want to see that you’re ready to support customers like a pro!

Tip Number 2

Practice your communication skills! Role-play with a friend or family member to get comfortable handling customer interactions. We believe that a friendly and approachable attitude goes a long way in creating a positive banking experience.

Tip Number 3

Network, network, network! Connect with current employees on LinkedIn or attend local banking events. We love seeing candidates who are proactive and engaged in the industry, so don’t be shy about reaching out!

Tip Number 4

Apply through our website for the best chance at landing the role! We keep an eye on applications that come directly from our site, so make sure you showcase your enthusiasm for the position and the company.

We think you need these skills to ace Customer Banking Advisor - 12-Month FTC, Branch Support in Liverpool

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Transaction Processing
Query Resolution
Teamwork

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in customer service and banking. We want to see how your skills align with the role of a Customer Banking Advisor, so don’t be shy about showcasing your strengths!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent customer service and how you can contribute to a positive banking experience at our branches.

Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to track your application status right there!

How to prepare for a job interview at Description This

Know Your Banking Basics

Brush up on your knowledge of banking products and services. Understand common customer queries and transactions, as this will help you demonstrate your expertise and confidence during the interview.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this will highlight your suitability for the role.

Research the Company Culture

Take some time to learn about the bank's values and culture. This will not only help you tailor your answers but also show that you're genuinely interested in being part of their team.

Prepare Questions to Ask

Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and gives you a chance to find out more about what it’s like to work there.