At a Glance
- Tasks: Support senior leaders and enhance customer experiences in a dynamic banking environment.
- Company: Join a leading bank with a focus on innovation and customer service.
- Benefits: Enjoy private medical insurance, competitive pension, and training opportunities.
- Other info: Hybrid working available with regular collaboration events across locations.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Experience in Business Banking and strong communication skills are essential.
The predicted salary is between 40000 - 50000 € per year.
As a Senior Associate, you will play a pivotal role in providing a professional, efficient and highly skilled support service to our Senior Directors, Directors and Associate Directors, enabling the delivery of a simply brilliant customer experience. We are looking for proactive people who are ready to make a real difference to a successful and expanding team. This role is within the Premium Team, part of Business Banking Operations and is responsible for fulfilling onboarding, lending and administration requirements for our business customers. Operational hours are Monday to Friday 9am–5pm; flexibility across these hours is required. The position is a 9‑month secondment. Hybrid working is available. You will spend at least two days per week in the London office, or 40 % if part‑time. Regular collaboration events with the Glasgow or Edinburgh hubs will occur once a month.
Responsibilities
- Provide a highly skilled support service to Relationship and Business Development Directors.
- Prepare and maintain lending and securities documentation accurately.
- Prepare credit submissions and submit them to the Business Lending Platform.
- Handle day‑to‑day administration for customers and help achieve the best outcomes.
- Work with a high level of accuracy and manage multiple priorities simultaneously.
Qualifications
- Experience working within Business Banking.
- Clear and concise communication skills, both verbal and written.
- Ability to build relationships internally and externally.
- Solid knowledge of banking policies, procedures, products, services and systems such as Business Lending Platform, Business Scenario, Sales and Illustrations, MEO, 3270.
- Commitment to high standards of work with outstanding accuracy and attention to detail.
- Strong team player with a passion for customer service.
Customer first behaviours
- Feel what customers feel
- Say it straight
- Push for better
- Get it done
Benefits
- Private medical insurance
- Highly competitive pension
- Annual performance‑related bonus
- Training and development opportunities
- Additional benefits through salary sacrifice scheme
- Life assurance
- Wellhub health and wellness options
- Up to two days paid volunteering per year
Senior Associate in Leeds employer: Description This
As a Senior Associate in our Premium Team, you will thrive in a dynamic and supportive work environment that prioritises professional growth and customer excellence. With hybrid working options and a commitment to employee wellbeing, including private medical insurance and generous training opportunities, we foster a culture where your contributions truly matter. Join us in Leeds, Glasgow, or Manchester, and be part of a team that values collaboration and innovation while making a meaningful impact on our business customers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Associate in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and get the inside scoop on what it’s really like to work in the Premium Team.
✨Tip Number 2
Prepare for the interview by practising common questions related to business banking. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your customer-first behaviours during the interview. Share examples of how you’ve gone above and beyond for customers in the past. This will demonstrate that you’re a perfect fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Senior Associate in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Associate role. Highlight your experience in Business Banking and any relevant skills that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us deliver a brilliant customer experience. Keep it concise but impactful.
Showcase Your Communication Skills:Since clear communication is key for this position, make sure your written application reflects that. Use straightforward language and structure your thoughts clearly. We appreciate clarity and precision!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started!
How to prepare for a job interview at Description This
✨Know Your Stuff
Make sure you brush up on your knowledge of business banking policies and procedures. Familiarise yourself with the Business Lending Platform and other relevant systems mentioned in the job description. This will not only help you answer technical questions but also show that you're proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
Since clear communication is key for this role, practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've effectively communicated with customers or colleagues in the past. This will demonstrate your ability to build relationships and provide excellent customer service.
✨Demonstrate Your Attention to Detail
Given the emphasis on accuracy in the job description, be prepared to discuss how you ensure high standards in your work. Bring examples of past experiences where your attention to detail made a significant difference, especially in documentation or administration tasks.
✨Embrace the Customer First Mindset
Familiarise yourself with the 'customer first' behaviours outlined in the job description. Think of specific instances where you've gone above and beyond for a customer. This will help you align your answers with the company's values and show that you're a great fit for their team.
