Nationwide is inviting applications for a Customer Support Associate in our Financial Care Team. The role is primarily a telephone-based position supporting customers facing financial difficulty, with a focus on listening, empathy and building trust to identify practical solutions.
Hybrid working is available, with regular office attendance and regional site connections. You will join a compassionate team, delivering fair and supportive guidance while balancing customer needs with responsible
#J-18808-Ljbffr
Financial Care Support Advisor - Telephony in Leeds employer: Description This
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Customer Representative in Paignton, you'll enjoy competitive benefits, including generous holiday allowances, ongoing training, and opportunities for community engagement through paid volunteering. Our commitment to fair banking and customer service ensures that you will make a meaningful impact in the lives of our customers while being part of a team that celebrates success and values your contributions.
