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- Tasks: Assist in onboarding new customers and manage Invoice Finance processes.
- Company: Join a leading financial institution with a focus on customer service.
- Benefits: Flexible working, hybrid options, and opportunities for professional growth.
- Other info: Collaborative team environment with regular events to connect and learn.
- Why this job: Make a real difference by supporting businesses and enhancing their cash flow.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
This is a fantastic opportunity to join the Invoice team, which is a small specialist team within Business Banking. We provide a wide range of businesses with working capital support to aid cash flow and growth. You will play a key role in keeping the Society safe and in supporting our existing Invoice Finance customers and Invoice Finance Relationship Managers.
If you're passionate about providing great service and willing to do what it takes to make our customers happy, read on. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be monthly in Glasgow or Leeds.
What you’ll be doing:
- Learn about all aspects of Invoice Finance and associated risk management whilst assisting Invoice Finance Relationship Managers with the onboarding of new Invoice Finance customers.
- Complete timely and accurate processing of CHAPS and currency payments, and deal with general administration relating to Invoice Finance facilities.
- Process customers’ month-end sales ledger reconciliation returns as part of our wider risk management strategy to help keep us safe.
- Calculate and update reserves to ensure accurate funding is available to our customers and interact with customers for prompt query resolution.
- Work with various banking teams, such as Payment Operations.
Invoice Finance Relationship Manager Assistant employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Invoice Finance Relationship Manager Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand what Invoice Finance is all about and be ready to discuss how your skills can help support their customers. We want to see your passion shine through!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Invoice Finance Relationship Manager Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Invoice Finance Relationship Manager Assistant role. Highlight relevant experience and skills that match the job description, like customer service and administration. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for providing great service and how you can support our Invoice Finance customers. Keep it concise but engaging – we love a good story!
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work and pay attention to the little things!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our team!
How to prepare for a job interview at Description This
✨Know Your Invoice Finance Basics
Before the interview, brush up on your knowledge of invoice finance and how it supports businesses. Understand key terms and processes, as this will show your enthusiasm for the role and help you engage in meaningful conversations with the interviewers.
✨Demonstrate Customer Service Skills
Since this role is all about providing great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your commitment to customer satisfaction.
✨Prepare for Team Collaboration Questions
Given the hybrid working model and the need for collaboration, expect questions about teamwork. Prepare examples that showcase your ability to work effectively in a team, especially in a remote or hybrid setting, and how you’ve contributed to problem-solving in group situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the onboarding process for new customers, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.