At a Glance
- Tasks: Deliver coaching solutions to enhance team performance and align with strategic goals.
- Company: Dynamic financial services company with a focus on team development.
- Benefits: Hybrid working, competitive salary, and opportunities for personal growth.
- Other info: Collaborative environment with regular connections across multiple office locations.
- Why this job: Make a real difference in team performance while enjoying flexible work options.
- Qualifications: Recent coaching experience and strong influencing skills required.
The predicted salary is between 30000 - 40000 £ per year.
This is seeking a Performance Coach to support our Specialist Support Team in Newcastle upon Tyne. In this role, you will deliver coaching solutions that align with our strategic aims while also providing support and development to enhance team performance.
The ideal candidate will have recent coaching skills, confident influencing abilities, and a strong understanding of the regulatory environment in financial services.
This position offers hybrid working opportunities, connecting regularly with colleagues in office locations such as Gosforth, Leeds, or Glasgow.
Hybrid Performance Coach for Customer Support employer: Description This
As a leading employer in the financial services sector, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee development and well-being. Our Newcastle upon Tyne location offers a vibrant community with hybrid working options, allowing you to balance professional growth with personal life while collaborating with talented colleagues across multiple offices. Join us to take advantage of tailored coaching programmes, career advancement opportunities, and a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Performance Coach for Customer Support
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common coaching scenarios. Think about how you would handle different team dynamics and performance issues, as this will show your understanding of the role.
✨Tip Number 3
Show off your influencing skills during the interview! Use examples from your past experiences where you successfully motivated a team or improved performance, as this aligns perfectly with what they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Hybrid Performance Coach for Customer Support
Some tips for your application 🫡
Show Off Your Coaching Skills:Make sure to highlight your recent coaching experience in your application. We want to see how you've helped others improve their performance and how you can bring that expertise to our Specialist Support Team.
Know Your Stuff:Familiarise yourself with the regulatory environment in financial services. We’re looking for someone who understands the ins and outs of this sector, so don’t shy away from showcasing your knowledge in your written application.
Be Confident and Influential:Your ability to influence and motivate others is key! Use your application to demonstrate how you've successfully influenced team dynamics or outcomes in the past. We love seeing those confident vibes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Description This
✨Know Your Coaching Techniques
Make sure you brush up on your recent coaching skills. Be ready to discuss specific coaching methods you've used in the past and how they’ve positively impacted team performance. This will show that you’re not just familiar with the theory but can apply it effectively.
✨Understand the Regulatory Environment
Since this role is within financial services, it’s crucial to have a solid grasp of the regulatory landscape. Familiarise yourself with key regulations and be prepared to discuss how they influence coaching and team performance. This knowledge will demonstrate your commitment to compliance and best practices.
✨Showcase Your Influencing Skills
Be ready to provide examples of how you've influenced team members or stakeholders in previous roles. Think about situations where you’ve had to persuade others to adopt new practices or improve their performance. This will highlight your ability to connect and motivate others.
✨Embrace the Hybrid Work Model
Since the position offers hybrid working opportunities, be prepared to discuss how you manage remote coaching sessions effectively. Share any tools or strategies you use to maintain engagement and support team members, whether they’re in the office or working from home.
