At a Glance
- Tasks: Lead the design and delivery of impactful learning solutions for Business Banking colleagues.
- Company: Join a passionate team at Nationwide, focused on elevating colleague capability.
- Benefits: Enjoy private medical insurance, competitive pension, performance bonuses, and wellness options.
- Other info: Flexible working options available, with regular collaboration events in Glasgow.
- Why this job: Make a real difference in customer experiences while supporting colleague growth and transformation.
- Qualifications: Extensive experience in learning functions and strong communication skills required.
The predicted salary is between 40000 - 50000 € per year.
We’re the Business Banking Learning & Engagement team—a passionate, people‑centred group focused on elevating colleague capability and creating simply brilliant customer experiences. We shape how Business Banking colleagues learn, grow, and stay connected to our purpose, designing practical, engaging learning solutions that make a real difference in everyday customer interactions. We work closely with frontline teams, building confidence, capability, and pride in the service they deliver, and we’re known for being collaborative, curious, and focused on real impact.
As our business continues to grow and evolve, the scale and complexity of the learning we need to deliver also expands. Highly experienced learning professional with depth, judgement, and credibility, trusted to lead end‑to‑end learning solutions, influence senior stakeholders, and support a business navigating change and transformation. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK‑wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you’ll be located at our Glasgow hub. Regular collaboration events are anticipated weekly in Glasgow. Further details will be provided if your application is successful.
What you’ll be doing
You’ll take a lead role in shaping capability across Business Banking, using your experience and judgement to deliver learning that makes a genuine performance difference. Additionally, you’ll lead end‑to‑end learning solutions at scale, owning the full learning cycle from robust training needs analysis through design, delivery, and evaluation—with clear line of sight to customer outcomes, colleague performance, and team goals. By building colleague capability in a changing environment, you’ll support transformation and help the business grow by equipping colleagues with the skills and confidence they need to do their job. You’ll design and deliver high‑quality learning experiences, using learning management systems and digital tools to create engaging, accessible content for diverse audiences. It will be your responsibility to develop and maintain regulatory and role‑specific training, ensuring colleagues meet required standards and safeguarding our customers, colleagues, and business. You’ll act as a trusted learning expert, providing clear, credible guidance to leaders at all levels on learning approaches that enhance capability and improve performance, while working closely with senior and mid‑level stakeholders and subject matter experts to influence priorities and deliver solutions that uplift people performance and support positive Culture Survey outcomes.
About you
Minimum requirements:
- Extensive experience within a high‑performing learning function, with exposure to complex, large‑scale or regulated environments.
- A demonstrable track record across the full learning lifecycle, consistently delivering impactful solutions from diagnosis through to evaluation.
- Highly developed communication skills, with the ability to translate complexity into clear, compelling messages for diverse audiences.
- Proven experience partnering with senior leaders, confidently influencing decisions and leading learning projects to successful outcomes.
- A well‑established growth mindset, underpinned by curiosity, adaptability, and a commitment to continuous improvement.
- A bias for delivery, with evidence of working at pace, managing competing priorities and landing high‑quality outcomes consistently.
Our customer‑first behaviours are essential to every colleague in this role:
- Feeling what customers feel—empathising with their needs and letting that shape decisions.
- Say it straight—honest, direct communication expressed in clear language.
- Push for better—challenging the status quo and prioritising continuous improvement.
- Get it done—decisive action delivering brilliant customer outcomes.
Benefits
- Access to private medical insurance
- A highly competitive pension to help you build a strong foundation for retirement
- Access to an annual performance‑related bonus
- Training and development to help you progress your career
- A great selection of additional benefits through our salary sacrifice scheme
- Life assurance to provide peace of mind for you and your loved ones in the event of your death
- Wellhub – access to a range of free and paid options for health and wellness
- Up to 2 days of paid volunteering a year
Location: 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB
Learning & Engagement Consultant in Glasgow employer: Description This
At Nationwide, we pride ourselves on being a people-centred employer that fosters a collaborative and engaging work culture. As a Learning & Engagement Consultant based in our vibrant Glasgow hub, you'll benefit from flexible working arrangements, extensive training and development opportunities, and a supportive environment that values your contributions to enhancing colleague capability and customer experiences. Join us to make a meaningful impact while enjoying a range of benefits, including private medical insurance and a competitive pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Engagement Consultant in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees at Nationwide or in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for landing the Learning & Engagement Consultant position. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising your storytelling skills. Think of specific examples from your past experiences that showcase your ability to deliver impactful learning solutions. Remember, it’s all about demonstrating how you’ve made a difference in previous roles!
✨Tip Number 3
Show off your curiosity! During interviews, ask thoughtful questions about the team’s current projects and challenges. This not only shows your interest but also helps you understand how you can contribute to their goals and culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to engage with our mission of elevating colleague capability.
We think you need these skills to ace Learning & Engagement Consultant in Glasgow
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for learning and engagement shine through in your application. We want to see how you connect with our mission of elevating colleague capability and creating brilliant customer experiences.
Tailor Your Experience:Make sure to highlight your relevant experience in the learning lifecycle. We’re looking for specific examples that demonstrate your ability to deliver impactful solutions, so don’t hold back on the details!
Communicate Clearly:Use straightforward language to convey your ideas. We value clear communication, so make it easy for us to understand your thoughts and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our Business Banking Learning & Engagement team.
How to prepare for a job interview at Description This
✨Know Your Learning Lifecycle
Make sure you understand the full learning lifecycle, from needs analysis to evaluation. Be ready to discuss how you've successfully delivered impactful learning solutions in the past, especially in complex environments.
✨Showcase Your Communication Skills
Prepare to demonstrate your ability to translate complex ideas into clear messages. Think of examples where you've effectively communicated with diverse audiences, particularly senior leaders, and how that influenced outcomes.
✨Emphasise Your Collaborative Spirit
Since this role involves working closely with frontline teams and stakeholders, be prepared to share experiences that highlight your collaborative approach. Discuss how you've built relationships and fostered teamwork to achieve learning goals.
✨Exhibit a Growth Mindset
Be ready to talk about how you've embraced change and continuously improved your skills. Share specific instances where your curiosity and adaptability led to better learning solutions or enhanced colleague performance.
