Nationwide is recruiting a Team Manager for the Heritage Virgin Money (hVM) Complaints Teams in Customer Resolutions. You will lead and develop a team of complaint handlers, driving performance and service levels while building strong relationships and delivering business improvements.
The role is hybrid with a 35-hour week, based at a regional office with potential office-days across the UK. You’ll enable teams to meet goals and contribute to a modern mutual.
#J-18808-Ljbffr
Hybrid Complaints Team Lead in Glasgow employer: Description This
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Customer Representative in Paignton, you'll enjoy competitive benefits, including generous holiday allowances, ongoing training, and opportunities for community engagement through paid volunteering. Our commitment to fair banking and customer service ensures that you will make a meaningful impact in the lives of our customers while being part of a team that celebrates success and values your contributions.
