Are you an organised and energetic events professional who loves turning an idea into a brilliantly delivered experience? Can you manage the detail without losing sight of the audience and the purpose? Do you enjoy bringing people, suppliers and moving parts together to make sure everything works on the day?
We’re building a new Business Banking Engagement team to help bring our strategy to life for colleagues and customers.
As Colleague Engagement Manager, Events, you’ll support the planning and delivery of internal and customer events across Business Banking. You’ll manage logistics, coordinate stakeholders and suppliers, develop event content and help create experiences that leave colleagues and customers feeling informed, valued and connected.
This is a hands‑on role for someone who is equally comfortable building a detailed delivery plan, working with senior speakers and solving the inevitable last‑minute challenge.
The Business Banking Engagement team brings together communications, events, colleague engagement, culture and shared content capability.
The Events team will support a broad portfolio of activity, from colleague conferences and leadership events to customer roundtables, sector events, relationship experiences and key business moments.
We want to move from individual, disconnected activity to a more coordinated events programme with clear objectives, consistent standards and a strong focus on the audience experience.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this jobyou'llspend at least two days per week, or if parttimeyou'llspend 40% of your working time, based at either our Glasgow, Edinburgh, London or Northampton office.Ifyou’rebased at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. Alternatively, you'll be located at our Edinburgh hub. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.
Virgin Money is now part of Nationwide
Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.
You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
If you’re a colleague on long‑term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
Uncompromisingly Customer, whatever our role
There are all sorts of employee benefits available at Nationwide, including:
Private medical insurance
A highly competitive pension to help you build a strong foundation for retirement
Access to an annual performance‑related bonus
Training and development to help you progress your career
A great selection of additional benefits through our salary sacrifice scheme
Life assurance to provide peace of mind for you and your loved ones in the event of your death
Wellhub – access to a range of free and paid options for health and wellness
Up to 2 days of paid volunteering a year
We forge our own path at Nationwide.
As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard‑setter, we work for the good of customers, communities, and broader society.
We are purpose‑driven. Uncompromisingly customer. Unstoppably Nationwide.
Disability Confident
We’renot just guided bydata,we’redriven by the real experiences of our people.We’rea Disability Confident Level 3 Leader, the highest level.
That’swhywe’reconstantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs,we’rehere to support you.If you need any additional support throughout your application journey, email our team at Recruitment Support .
What you’ll be doing
Reporting to the Colleague Engagement Lead Manager for Events, you’ll support the planning and delivery of Business Banking’s internal and customer events programme. You will plan and coordinate colleague, customer and leadership events from initial brief through to delivery and evaluation, developing clear event plans that cover objectives, audiences, milestones, responsibilities, budgets, risks and measures of success.
You’ll manage venues, suppliers, agencies, production partners and other delivery requirements, while coordinating invitations, registration, attendee communications and accessibility requirements. Working closely with stakeholders and speakers, you’ll develop agendas, presentations, briefing materials and event content, supporting leadership events, all‑colleague activity, conferences and significant strategic moments, as well as customer conferences, roundtables, sector events and relationship‑building activity.
You’ll ensure events are aligned with Business Banking priorities, brand standards and audience needs, while managing all event logistics including venues, travel, accommodation, catering, technology, staging and production. The role also involves maintaining detailed schedules, trackers, running orders, risk assessments and contingency plans, monitoring budgets, raising purchase orders and maintaining accurate financial records.
You’ll build strong relationships with internal stakeholders and external partners, identify and resolve delivery issues, escalating significant risks when required, and provide confident on‑site support to help events run smoothly from beginning to end. In addition, you’ll gather attendee feedback and delivery data to produce clear evaluations and recommendations, apply learning from each event to improve future activity, support the maintenance of a Business Banking events calendar and forward plan, and help ensure all experiences are inclusive, accessible, professional and welcoming.
About you
You’ll need tohave/be:
Practical experience planning and delivering internal, corporate, customer or experiential events, with a strong focus on attendee experience and the attention to detail that makes events feel considered and professional
Highly organised with excellent attention to detail and strong delivery discipline, with experience managing multiple workstreams, deadlines and stakeholders simultaneously
Confident working with senior leaders, customers, speakers, agencies and suppliers, with strong written and verbal communication skills
Ability to create clear project plans, schedules, briefs, running orders and event materials to support effective delivery
Experience managing budgets, suppliers, procurement activity and event‑related administration
Understanding of accessibility, health and safety, customer care, brand standards and reputational risk within an event environment
Strong judgement, remaining calm and solution‑focused when requirements change or issues arise, and knowing when escalation is required
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
Job Info
- Job Identification 5492
- Apply Before 10/09/2026, 10:55 PM
- Locations 2-4 RoyalExchange Square, Glasgow, G1 3AB, GB 83 George Street, Edinburgh, EH2 3ES, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB
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Colleague Engagement Manager - Events in Glasgow employer: Description This
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Customer Representative in Paignton, you'll enjoy competitive benefits, including generous holiday allowances, ongoing training, and opportunities for community engagement through paid volunteering. Our commitment to fair banking and customer service ensures that you will make a meaningful impact in the lives of our customers while being part of a team that celebrates success and values your contributions.
