Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and assist with transactions across various channels.
- Company: Leading building society in Aberdeen with a supportive team culture.
- Benefits: Comprehensive training, opportunities for growth, and a fixed-term contract.
- Why this job: Join a dynamic team and embrace digital banking solutions while helping customers.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great opportunity for career development within a reputable organisation.
The predicted salary is between 30000 - 42000 £ per year.
A leading building society in Aberdeen is seeking a Customer Representative to provide outstanding service across various channels. This full-time role involves assisting customers with transactions and inquiries, while embracing digital banking solutions.
The successful candidate will receive comprehensive training and be part of a supportive team culture focused on customer satisfaction. With a fixed term contract of 12 months, this position offers opportunities for growth and development within the organization.
Frontline Banking Advisor employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Banking Advisor
✨Tip Number 1
Get to know the company! Research the building society's values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding service, think of examples from your past experiences where you've gone above and beyond for customers. We want you to shine!
✨Tip Number 3
Embrace digital solutions! Familiarise yourself with the latest banking technologies and digital tools. Being tech-savvy will not only impress your interviewers but also show that you're ready to adapt to the evolving banking landscape.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to grow and develop within our supportive team culture.
We think you need these skills to ace Frontline Banking Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and digital banking. We want to see how you can bring your skills to the Frontline Banking Advisor role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing outstanding service and how you align with our supportive team culture. Keep it friendly and professional – we love a personal touch!
Showcase Your Digital Skills: Since this role embraces digital banking solutions, make sure to mention any relevant tech skills or experiences you have. Whether it's using online banking platforms or helping customers navigate digital tools, we want to know how you can contribute!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Description This
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples of how you've provided outstanding service in the past. Think about specific situations where you went above and beyond for a customer, as this will show your commitment to customer satisfaction.
✨Familiarise Yourself with Digital Banking Solutions
Since the role involves embracing digital banking solutions, make sure you understand the basics of online banking and any relevant technologies. Be prepared to discuss how you would assist customers with these tools, demonstrating your tech-savviness and willingness to learn.
✨Show Enthusiasm for Team Culture
The company values a supportive team culture, so express your enthusiasm for working collaboratively. Share experiences where you thrived in a team environment and how you contributed to a positive atmosphere, highlighting your interpersonal skills.
✨Prepare Questions About Growth Opportunities
Since this position offers opportunities for growth and development, come prepared with questions about career progression within the organisation. This shows your ambition and interest in long-term commitment, which can set you apart from other candidates.
