Data-Driven Service Performance Manager

Data-Driven Service Performance Manager

Full-Time 50000 - 60000 £ / year (est.) Home office (partial)
Description This

At a Glance

  • Tasks: Oversee service performance and ensure reliable IT services in a dynamic banking environment.
  • Company: Core Banking team focused on delivering top-notch IT services.
  • Benefits: Flexible hybrid working, with at least two days in the Swindon office.
  • Why this job: Engage with diverse teams and make a real impact on service delivery.
  • Qualifications: Self-motivated with strong operational relationship skills.

The predicted salary is between 50000 - 60000 £ per year.

This is seeking a Service Performance Manager within Core Banking to oversee Value Stream aligned Services. This pivotal role offers the opportunity to engage with various areas in a dynamic environment, dedicated to delivering reliable IT services.

The position supports flexible hybrid working, with at least two days per week based in our Swindon office. The ideal candidate must be self-motivated and possess the ability to maintain strong operational relationships.

Data-Driven Service Performance Manager employer: Description This

As a Data-Driven Service Performance Manager at our Swindon office, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer flexible hybrid working arrangements, ensuring a healthy work-life balance while fostering strong operational relationships across various departments. Join us to be part of a team that values innovation and collaboration, making a meaningful impact in the delivery of reliable IT services.

Description This

Contact Details:

Description This Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Data-Driven Service Performance Manager

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Description This. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Data-Driven Service Performance Manager

Service Performance Management
Core Banking Knowledge
Operational Relationship Management
Self-Motivation
Dynamic Environment Adaptability
IT Service Delivery
Hybrid Working Capability

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Description This.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Description This's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Description This

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Description This.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Description This will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Description This employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.