Nationwide is seeking an experienced Operational Excellence Lead to coach and embed a data-led OpEx agenda across our Customer Operations function. This high-impact role will drive measurable improvements in efficiency, cost-to-serve, and customer outcomes while shaping what great looks like across teams.
You'll focus on coaching and capability building, ensuring customer experience remains central. The role supports hybrid working across the UK, with in-office collaboration and flexible home
#J-18808-LjbffrData-Driven OpEx Lead: Coach & Elevate Customer Ops employer: Description This
As a Customer Banking Advisor at our Cleckheaton branch, you will be part of a dynamic team that prioritises exceptional customer service and innovative banking solutions. We offer competitive benefits, including annual bonuses and comprehensive training programmes, fostering an environment where employees can thrive and grow in their careers. Join us to experience a supportive work culture that values adaptability and personal development.
