Credit Card Support Specialist β€” Digital-First Customer Care

Credit Card Support Specialist β€” Digital-First Customer Care

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support customers via live chat, phone, and social media for Credit Card inquiries.
  • Company: Join a dynamic team focused on customer-first service in the financial sector.
  • Benefits: Enjoy private medical insurance, a competitive pension, and training opportunities.
  • Other info: Great chance for personal growth in a supportive environment.
  • Why this job: Make a difference by helping customers navigate their Credit Card needs.
  • Qualifications: Strong customer-service experience and tech-savvy skills required.

The predicted salary is between 30000 - 40000 Β£ per year.

This is looking for a dynamic customer-service specialist to join their Credit Cards team. This role focuses on supporting customers through live chat, phone, and social media, ensuring expert guidance on Credit Card products.

The ideal candidate will have strong customer-service experience, the ability to work with technology, and a commitment to a customer-first approach.

Benefits include private medical insurance, a competitive pension package, and opportunities for training and development.

Credit Card Support Specialist β€” Digital-First Customer Care employer: Description This

As a Credit Card Support Specialist, you will thrive in a vibrant work culture that prioritises customer satisfaction and innovation. Our commitment to employee growth is reflected in our comprehensive training programmes and competitive benefits, including private medical insurance and a robust pension package, all set in a dynamic environment that embraces technology and teamwork.

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Contact Details:

Description This Recruitment Team

We think you need these skills to ace Credit Card Support Specialist β€” Digital-First Customer Care

Customer Service Experience
Live Chat Support
Phone Communication Skills
Social Media Engagement
Technical Proficiency
Customer-First Approach
Problem-Solving Skills