Nationwide is seeking a senior communications leader to design and deliver customer communications with governance and performance focus. You will lead a high-performing team, collaborate with senior stakeholders, and champion data-driven optimisation to improve customer outcomes and business value.
Hybrid working is available across the UK. You will guide the adoption of new decisioning and personalisation technologies, balance competing priorities, and ensure compliance with processes and
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Strategic Lead, Customer Communications Design & Delivery in City of London employer: Description This
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Customer Representative in Paignton, you'll enjoy competitive benefits, including generous holiday allowances, ongoing training, and opportunities for community engagement through paid volunteering. Our commitment to fair banking and customer service ensures that you will make a meaningful impact in the lives of our customers while being part of a team that celebrates success and values your contributions.
