At a Glance
- Tasks: Support customers with exceptional service and educate them on digital banking solutions.
- Company: Prominent building society in Chester with a focus on customer experience.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Join a dedicated team and make a real difference in customers' banking experiences.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Dynamic work environment with potential for career advancement.
The predicted salary is between 13 - 16 £ per hour.
A prominent building society in Chester is seeking a part-time Customer Representative. You will support our customers across various channels, providing top-notch service while educating them on digital banking solutions. This role requires adaptability, strong communication skills, and a genuine desire to assist customers in a meaningful way. Join our dedicated team committed to outstanding customer experiences while enjoying competitive benefits and the opportunity to grow.
Part-Time Banking Customer Advisor – In-Branch Support in Chester employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Banking Customer Advisor – In-Branch Support in Chester
✨Tip Number 1
Get to know the company! Research the building society's values and mission. This way, when you chat with them, you can show how your own values align with theirs. It’s all about making that connection!
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, being able to express yourself clearly and confidently is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your adaptability! Think of examples from your past experiences where you’ve had to adjust quickly to new situations. This will demonstrate your ability to thrive in a dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly. Plus, it shows you’re keen on joining our team and makes it easier for us to keep track of your application.
We think you need these skills to ace Part-Time Banking Customer Advisor – In-Branch Support in Chester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your adaptability and communication skills, as these are key for a Customer Representative. We want to see how you can bring your unique experiences to our team!
Show Your Passion for Customer Service: In your application, let us know why you genuinely want to help customers. Share any relevant experiences where you've gone above and beyond to assist someone. This will show us that you’re a great fit for our dedicated team.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths and suitability for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Description This
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you’ve handled difficult situations in the past and what strategies you used to ensure customer satisfaction. This will show that you understand the importance of providing top-notch service.
✨Familiarise Yourself with Digital Banking
Since the role involves educating customers on digital banking solutions, make sure you’re well-versed in the latest trends and tools in this area. Research common digital banking platforms and be prepared to explain how they benefit customers. This will demonstrate your adaptability and eagerness to assist.
✨Practice Your Communication Skills
Strong communication is key for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering questions about customer interactions.
✨Show Your Passion for Helping Others
During the interview, let your genuine desire to assist customers shine through. Share specific examples of how you’ve gone above and beyond to help someone in the past. This will resonate with the interviewers and align with their commitment to outstanding customer experiences.