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- Tasks: Provide top-notch customer service in-person, over the phone, and online.
- Company: Leading financial services provider with a focus on customer satisfaction.
- Benefits: Flexible part-time hours, virtual training, and a supportive work environment.
- Why this job: Join a dynamic team and help customers navigate their banking needs.
- Qualifications: Customer-focused attitude and willingness to learn about digital banking.
- Other info: Perfect for students or anyone looking for a part-time role within 45 minutes of Bridgwater.
The predicted salary is between 15600 - 24000 £ per year.
A leading financial services provider is seeking a part-time Customer Representative for their branch in Bridgwater, Somerset. This role involves providing exceptional customer service across various channels including in-person, phone, and online.
Responsibilities include:
- Handling transactions
- Answering customer inquiries
- Educating clients on digital banking services
The position requires a customer-focused attitude and offers virtual training to ensure success in the role. This is a permanent part-time position, ideal for those within a 45-minute commute from the branch.
Part-Time Bank Customer Advisor in Bridgwater employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Bank Customer Advisor in Bridgwater
✨Tip Number 1
Get to know the company! Research their values and services so you can show off your knowledge during the interview. It’ll help us see how you fit into our team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve helped someone out, whether in-person or online. We love hearing about real-life examples that showcase your abilities.
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking professional can make a great first impression. We want to see that you take this opportunity seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Part-Time Bank Customer Advisor in Bridgwater
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention why you’re excited about working with us and how your skills align with the job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for customer service shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Description This
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled difficult situations in the past and what strategies you use to ensure customer satisfaction. This role is all about providing exceptional service, so show them you’ve got what it takes!
✨Familiarise Yourself with Digital Banking
Since the job involves educating clients on digital banking services, make sure you understand the basics of online banking. Research common digital banking tools and be prepared to explain how they benefit customers. This will demonstrate your proactive approach and readiness for the role.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How would you handle an unhappy customer?' or 'What do you know about our bank?'. Practising your answers can help you feel more confident and articulate during the actual interview. Remember, clarity and confidence are key!
✨Dress the Part and Be Punctual
Even though it’s a part-time position, first impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and reflects your professionalism, which is crucial in the banking sector.
