Nationwide is recruiting for a role within the Collections and Recoveries function. You will support the development, monitoring and improvement of credit strategies, using data insights to inform contact paths, treatment and policy impacts while maintaining fair customer outcomes.
You will produce analysis and MI, challenge assumptions and translate complex information into practical recommendations for front-line teams across Strategy, Operations, Risk, and Technology.
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Strategic Collections & Recoveries Analyst in Birmingham employer: Description This
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Customer Representative in Paignton, you'll enjoy competitive benefits, including generous holiday allowances, ongoing training, and opportunities for community engagement through paid volunteering. Our commitment to fair banking and customer service ensures that you will make a meaningful impact in the lives of our customers while being part of a team that celebrates success and values your contributions.