Media Manager in Birmingham

The Media Manager role supports the planning and management of paid media. Working closely with senior media colleagues, agency partners, and internal stakeholders, the role helps ensure campaigns are effectively planned in line with business priorities, monitored and reported, while meeting performance objectives and adhering to compliance, regulatory, and brand standards. A strong focus is placed on campaign performance tracking, reporting, insight generation, and the smooth day‑to‑day running of media activity.

The role also involves coordinating assets, documentation and approvals, supporting planning activity, and providing timely data and updates to colleagues across marketing, product and digital teams. It suits someone with a keen interest in digital media, strong attention to detail, and an analytical mindset, who enjoys working collaboratively in a structured, regulated environment, and contributing to responsible, customer centric marketing.

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK‑wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you’ll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites.

If your application is successful, your hiring manager will provide further details on how this works. Nationwide is committed to the redeployment of our employees impacted by change, so such candidates will be prioritised in this recruitment process. If you’re a colleague on long‑term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

The extras you’ll get:

• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance‑related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

What you’ll be doing:

A typical day in this role might start with checking live campaign performance across paid media channels, reviewing key metrics and spotting any pacing issues or optimisation opportunities to share with senior colleagues or agency partners. You’ll help keep reporting dashboards up to date, respond to data requests from marketing and product teams, and support campaign set ups by coordinating assets, checking tracking and ensuring approvals and compliance are in place. Alongside this, you’ll collaborate with a wide range of stakeholders, contribute to planning activity, and keep campaign documentation organised and current, playing an active role in making sure media activity runs smoothly, delivers strong results, and supports customer‑focused, responsible marketing.

About you:

For this role, you will have/be:

• Experience supporting digital or paid media campaigns, either from an agency, brand, or publisher background
• Comfortable working with performance data and reporting, using tools such as Excel, PowerBI, or analytics dashboards to identify trends and insights
• Strong attention to detail, particularly when handling data, coordinating assets, checking tracking, or managing approvals
• The ability to work collaboratively with internal teams and external partners, contributing positively to shared objectives
• Well‑organised, with experience managing multiple tasks, keeping documentation up to date and working to deadlines
• A clear and confident communicator, able to share information and updates with a range of stakeholders
• Enthusiastic about learning and developing skills in digital media and marketing, ideally within a structured, regulated environment

Our customer first behaviours:

• Feel what customers feel – We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight – We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better – We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done – We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.