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- Tasks: Lead and motivate a team of cleaners to maintain a safe and welcoming campus.
- Company: Join GEDU Global Education, a dynamic group dedicated to changing lives through education.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a performance bonus.
- Why this job: Make a real impact on students' learning environments while developing your leadership skills.
- Qualifications: Experience in cleaning operations and strong communication skills are essential.
- Other info: Great opportunities for professional growth and a supportive work culture.
The predicted salary is between 24000 - 36000 £ per year.
Birmingham, West Midlands, United Kingdom
Department: Facilities
Location: Birmingham (On-Site)
Type of Contract: Permanent / Full Time
What We Do: Our Facilities department is responsible for maintaining the smooth operation, cleanliness, safety and overall experience of our campus, supporting an inspiring learning environment.
Our Vision: Changing Lives through Education
The Role: As a Cleaning Supervisor you will help us create an environment where students feel supported, staff feel valued, and learning can flourish. Your leadership will ensure our campus stays safe, hygienic, and welcoming, contributing to the wider community and helping us maintain a space that everyone can take pride in.
The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands-on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery. The postholder acts as the first point of escalation for cleaning-related issues, coordinates response to incidents, and ensures planned and periodic tasks are completed to great quality.
This role is not eligible for visa sponsorship!
What the role involves:
- Lead, motivate, mentor and supervise Cleaners across shifts, ensuring adherence to schedule, standards, and procedures.
- Plan daily deployment and rota coverage, ensuring adequate staffing, coordinate agency or contractors when required.
- Deliver and oversee cleaning services of classrooms, offices, libraries, washrooms, receptions, circulation areas, and external areas.
- Uphold colour-coding systems, infection-prevention protocols, and quality assurance processes aligned with industry best practice.
- Monitor and operate relevant systems (e.g. Timetabler, Jira), respond within agreed SLAs.
- Manage stock levels for consumables and materials; ensure timely ordering, secure storage, cost and usage control.
- Complete monthly stocktakes; maintain accurate stock control records and support internal audit requirements.
- Complete and record checks on cleaning machinery and equipment for health & safety; escalate defects to Facilities Manager for repair and remove unsafe items from service.
- Maintain COSHH documentation, risk assessments, method statements, and safe systems of work for all tasks and chemicals.
- Work with the team to undertake sanitising, general, and deep-clean duties across internal and external areas, including car parks, smoking zones, showers, and leisure spaces, ensuring surfaces and floors are free from dust, litter, stains, and residual cleaning materials; replenish hygiene products.
- Support waste management and recycling programmes, ensuring correct segregation, presentation, and traceability (confidential waste, WEEE, toner, general/recycling).
- Maintain excellent standards in washrooms and high-traffic areas, including proactive attendance and replenishment routines.
- Collect data and prepare KPI reports (audit scores, SLA compliance, attendance, consumables usage, complaints) for the Facilities Manager.
- Maintain a training matrix for Cleaners, scheduling refreshers and keeping accurate records of all training completed; contribute to training plans, toolbox talks, inductions, and ongoing coaching for the team; promote continuous improvement.
About You:
- Demonstrable understanding of Health & Safety, COSHH, manual handling, and risk assessment.
- Knowledge of cleaning methods, materials, equipment, and quality standards; ability to set and check standards.
- Strong communication, organisation, and problem-solving skills; able to prioritise and adapt to changing needs.
- Experience in planning rotas, allocating work, conducting audits, and maintaining compliance records.
- Proficiency with emails, MS Office, and basic IT systems.
- Practical knowledge of professional cleaning chemicals and aids across different surfaces and finishes.
- Flexible, proactive, ‘can-do’ approach; able to work under own initiative while meeting service standards.
- IOSH Working/Managing Safely (or equivalent) and First Aid at Work.
- Experience supporting waste reduction and sustainability initiatives.
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
About Us: GEDU Global Education is a dynamic and innovative group of education providers. Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field.
Cleaner Supervisor - Birmingham employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaner Supervisor - Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Show them you’re not just about cleaning but also about creating a welcoming environment that aligns with their vision of supporting students and staff.
✨Tip Number 3
Practice your leadership skills! As a Cleaning Supervisor, you’ll need to motivate and mentor your team. Think of examples from your past experiences where you’ve successfully led a team or resolved conflicts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to a clean and safe learning environment.
We think you need these skills to ace Cleaner Supervisor - Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Cleaning Supervisor. We want to see how you can contribute to creating a safe and welcoming environment for everyone!
Show Off Your Leadership Skills: As a Cleaning Supervisor, you'll be leading a team, so don’t forget to showcase any previous experience in mentoring or supervising others. We love to see examples of how you've motivated teams in the past!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your relevant experience and skills. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the quickest way for us to receive your application and get the ball rolling!
How to prepare for a job interview at Description This
✨Know Your Cleaning Standards
Familiarise yourself with industry cleaning standards and protocols, especially those related to health and safety. Be ready to discuss how you would uphold these standards in your role as a Cleaning Supervisor.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and mentor others, as this role requires strong leadership to ensure a high-quality cleaning service.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've resolved cleaning-related issues or improved processes. This will show your potential employer that you can handle challenges effectively and maintain service delivery.
✨Be Ready for Practical Questions
Expect questions about your knowledge of cleaning methods, materials, and equipment. Brush up on your understanding of COSHH and risk assessments, as these are crucial for ensuring safety and compliance in the workplace.
