Associate Director in Birmingham

As Associate Director you will support our Corporate and Leverage Finance customers across the Midlands. You will also form part of new business deal teams as we look to win new customers in both segments. We are responsible for supporting businesses across the Midlands so that they grow and prosper to strengthen the local economy. We have a history of punching above our weight in local market and have ambitious growth plans as a modern mutual business banking function.

You will be able to display strong relationship management skills and have experience of delivering a fantastic customer experience. In addition, you should be able to demonstrate strong risk management and credit assessment capabilities. As a team we have a reputation for developing talent and as the team grows there will be opportunities for high performers to move to other roles.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this role, you will be part of our growing Business Banking team, meeting with and supporting customers across your assigned region. You'll be covering the Midlands region so will need to be based locally as you will be expected to travel regularly across this region. Additionally, there will be a need to regularly connect with colleagues for collaboration events in one of our locations. These are currently expected to take place monthly in Birmingham, however the location may vary.

If your application is successful, your hiring manager will provide further details on how this works.

Employee Benefits:

• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

What you’ll be doing:

Our Associate Director will be a key member of the Midlands Strategic Finance team, with a primary focus on supporting our Leverage Finance and Corporate customers and prospects. You’ll assist with relationship management of customers including risk management of portfolio and assessing new lending requests for portfolio customers. In addition, you will help Directors with their business development activities, the strengthening of the brand in the local and regional marketplace, and the development and expansion of the team’s external network.

You’ll assist with the preparation of detailed credit applications in respect of existing customers and new proposals, including contributing to the preparation and analysis of financial models alongside instructing, completing and processing internal and external documentation to ensure loan and security documentation is prepared and in order and due diligence is correctly scoped.

You’ll provide our new customers with a seamless onboarding experience, working collaboratively with colleagues across the business to support Corporate Directors, ensuring compliance on all credit, operations, loan administration and other risk and administrative matters as necessary. By monitoring ongoing compliance with the facility agreement and covenants, you’ll ensure that all pre‑and post‑deal housekeeping and internal compliance requirements are met. Effective liaison with customers, various Agency functions and Credit teams in respect of existing customer reviews and consent requests.

About you:

• Good experience of supporting businesses and delivering outstanding B2B customer service, and a passion and desire to grow experience within the larger corporate banking market
• Excellent qualitative and quantitative analytical skills (including Excel financial modelling skills) with an ability to understand and interpret financial statements and due diligence reports.
• Strong organisational and relationship management skills to deliver excellent levels of customer service, high standards of work and outstanding attention to detail
• Capacity to cope with complex situations, tight deadlines and to have a flexible approach to challenges and problem solving.
• Good interpersonal skills and written and verbal communication skills, with the ability to assimilate, understand and efficiently present information to various stakeholders to produce effective customer outcomes
• Be an active team player.

Customer First Behaviours:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

Job Info:

• Job Identification: 4227
• Apply Before: 07/31/2026, 10:55 PM
• Locations: 21 High Street, Birmingham, West Midlands, B4 7SL, GB