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- Tasks: Provide exceptional customer service and assist with banking inquiries and digital applications.
- Company: Leading customer service provider in Bangor, Wales.
- Benefits: 12-month fixed-term contract, supportive training, and career development opportunities.
- Why this job: Join a team that values customer satisfaction and community involvement.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Full-time role with a focus on personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading customer service provider is looking for a Customer Representative in Bangor, Wales. In this full-time role, you will provide exceptional service to customers through various channels while handling banking inquiries and assisting with digital applications.
This position offers a 12-month fixed-term contract, a supportive training pathway, and opportunities for career development. Join a team that values customer satisfaction and community involvement.
Bangor Banking & Customer Support Advisor employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bangor Banking & Customer Support Advisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the company through LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We can role-play with friends or family to boost our confidence and show off our problem-solving skills.
✨Tip Number 3
Research the company’s values and recent news. This will help us tailor our answers during the interview and demonstrate that we’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we can keep track of our progress easily.
We think you need these skills to ace Bangor Banking & Customer Support Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and banking. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a Customer Representative, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We’re looking for someone who can connect with customers effortlessly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Description This
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service, especially in a banking context. Be ready to discuss how you would handle common customer inquiries and complaints, as well as your approach to providing exceptional service.
✨Familiarise Yourself with Digital Banking Tools
Since this role involves assisting with digital applications, make sure you understand the basics of online banking platforms. Be prepared to explain how you would guide customers through these tools, showcasing your tech-savviness.
✨Showcase Your Community Spirit
This company values community involvement, so think of examples where you've contributed to your community or helped others. Share these stories during your interview to demonstrate that you align with their values.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the training pathway and career development opportunities. This shows your interest in growing with the company and helps you assess if it's the right fit for you.
