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- Tasks: Build rewarding relationships with customers both in-branch and remotely.
- Company: Nationwide service provider with a focus on customer satisfaction.
- Benefits: Flexible hours, skill development, and a supportive team environment.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Customer-focused mindset and flexibility in service approach.
- Other info: Permanent role with 35 hours per week, Monday to Saturday.
The predicted salary is between 28800 - 43200 £ per year.
A nationwide service provider is looking for a full-time Customer Relationships Manager to develop rewarding relationships with customers. You'll support them face-to-face in branch and remotely, maximizing your existing knowledge while learning new skills. This permanent role involves working 35 hours per week, Monday to Saturday, in Ayr, Ayrshire. Ideal candidates will be customer-focused and flexible in their approach to service.
CRM & Customer Relationships Manager (Remote & In-Branch) in Ayr employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Customer Relationships Manager (Remote & In-Branch) in Ayr
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a CRM role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Customer Relationships Managers and practice your answers. We recommend using the STAR method to structure your responses, showcasing your skills and experiences effectively.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, whether in-person or remotely, let your passion for customer service shine through. Remember, they’re looking for someone who fits their team culture as much as their skill set.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace CRM & Customer Relationships Manager (Remote & In-Branch) in Ayr
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your customer service experience. We want to see how you've developed rewarding relationships in the past and how you can bring that to our team.
Be Flexible in Your Approach: Flexibility is key in this role! Share examples of how you've adapted to different customer needs or situations. This will show us that you're ready to tackle whatever comes your way.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the job description. We love seeing candidates who put in the effort!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Description This
✨Know Your Customer Service Basics
Brush up on your customer service principles and be ready to discuss how you've successfully built relationships in the past. Think of specific examples where you went above and beyond for a customer, as this will show your commitment to excellent service.
✨Showcase Your Flexibility
Since the role requires a flexible approach, prepare to share instances where you've adapted to changing circumstances or customer needs. This could be anything from adjusting your communication style to handling unexpected challenges.
✨Familiarise Yourself with Remote Tools
As this position involves both remote and in-branch support, make sure you're comfortable with common CRM tools and communication platforms. Be ready to discuss how you would leverage technology to enhance customer interactions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer relationships and their expectations for the role. This not only shows your interest but also helps you gauge if the company aligns with your values and work style.
