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- Tasks: Provide exceptional customer service and assist with transactions across various channels.
- Company: Leading building society in Aberdeen with a supportive team culture.
- Benefits: Comprehensive training, growth opportunities, and a focus on customer satisfaction.
- Why this job: Join a dynamic team and embrace digital banking solutions while helping customers.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Fixed term contract of 12 months with potential for career development.
The predicted salary is between 30000 - 42000 £ per year.
A leading building society in Aberdeen is seeking a Customer Representative to provide outstanding service across various channels. This full-time role involves assisting customers with transactions and inquiries, while embracing digital banking solutions.
The successful candidate will receive comprehensive training and be part of a supportive team culture focused on customer satisfaction. With a fixed term contract of 12 months, this position offers opportunities for growth and development within the organization.
Frontline Banking Advisor in Aberdeen employer: Description This
Contact Detail:
Description This Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Banking Advisor in Aberdeen
✨Tip Number 1
Make sure you research the building society before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being a part of their culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with transactions or inquiries, and role-play those situations. This will help you feel more confident when it comes to showcasing your abilities.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and what they look for in a Customer Representative. It could give you an edge!
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows that you're proactive and keen to join our supportive team.
We think you need these skills to ace Frontline Banking Advisor in Aberdeen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and digital banking. We want to see how you can bring your skills to the Frontline Banking Advisor role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing outstanding service and how you align with our supportive team culture. Keep it friendly and professional – we love a personal touch!
Showcase Your Digital Skills: Since this role involves embracing digital banking solutions, make sure to mention any relevant tech skills or experiences. Whether it's using online banking platforms or helping customers navigate digital tools, we want to know how you can contribute!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Description This
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples of how you've provided outstanding service in the past. Think about specific situations where you went above and beyond for a customer, as this will show your commitment to customer satisfaction.
✨Familiarise Yourself with Digital Banking Solutions
Since the role involves embracing digital banking solutions, make sure you understand the basics of online banking and any relevant technologies. Be prepared to discuss how you would assist customers with these tools, demonstrating your tech-savviness and willingness to learn.
✨Show Enthusiasm for Team Culture
The company values a supportive team culture, so express your enthusiasm for working collaboratively. Share experiences where you thrived in a team environment and how you contributed to a positive atmosphere, highlighting your interpersonal skills.
✨Prepare Questions About Growth Opportunities
Since this position offers opportunities for growth and development, come prepared with questions about career progression within the organisation. This shows your ambition and interest in long-term commitment, which can set you apart from other candidates.
