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- Tasks: Ensure safety and provide excellent customer care at events.
- Company: Join a vibrant sports club with a strong community spirit.
- Benefits: Gain experience in a dynamic environment while attending exciting matches.
- Other info: Opportunity to work at major events and develop your professional skills.
- Why this job: Be part of the action and help create a safe atmosphere for fans.
- Qualifications: Must be 18+, fit, and possess great communication skills.
The predicted salary is between 20000 - 25000 £ per year.
The role is one of customer care and they will be expected to call on a supervisor or specialist stewards for assistance in dealing with breaches of Ground Regulations. In house stewards may be asked to undertake searching at the turnstiles as directed.
Requirements
- You should be a minimum of 18 years of age, be fit, active and have the character and temperament to carry out the duties of a Steward.
- You should possess good communication skills and be of sound character.
- You must be able to attend most first-team home fixtures and other major events held at the stadium.
- You should be polite, courteous and helpful to all supporters.
- Whilst on duty you will adhere to the Club dress code and be clean and tidy.
- You are not engaged to watch the game but are expected to concentrate on your area of responsibility.
- You will not wear team colours whilst on duty.
- You should not, whilst on duty, eat, drink or smoke in view of the public.
- You should not consume alcohol before or during a tour of duty.
- You should never celebrate the team scoring a goal.
- You should never show hostility or use obscene or offensive language to any supporters.
- You should never act in any way likely to bring discredit on the Club.
Safety Steward employer: Description The role
Contact Detail:
Description The role Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety Steward
✨Tip Number 1
Get to know the club and its values! Research the team's history, culture, and fan base. This will help you connect with supporters and show that you're genuinely interested in being a part of the team.
✨Tip Number 2
Practice your communication skills! As a Safety Steward, you'll need to interact with fans regularly. Role-play scenarios with friends or family to get comfortable handling different situations while staying polite and professional.
✨Tip Number 3
Dress the part! Make sure you understand the club's dress code and present yourself neatly. First impressions matter, so looking tidy and professional will help you stand out during any interviews or meet-ups.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. This way, we can keep track of your progress and get you one step closer to joining the team!
We think you need these skills to ace Safety Steward
Some tips for your application 🫡
Show Your Customer Care Skills: Make sure to highlight your experience in customer service. We want to see how you can be polite, courteous, and helpful to all supporters, as this is key for the Safety Steward role.
Be Clear and Concise: When filling out your application, keep your language straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences.
Dress Code Awareness: Mention your understanding of the dress code and professionalism expected in this role. We’re looking for candidates who can represent the Club well while on duty, so show us you get it!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Description The role
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Safety Steward. Familiarise yourself with the Ground Regulations and the expectations around customer care. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since good communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about situations where you’ve had to deal with difficult customers or resolve conflicts, as these will demonstrate your ability to handle the pressures of the job.
✨Dress the Part
Even though you won’t be wearing team colours, it’s important to present yourself well. Dress smartly for the interview to reflect the Club's dress code. This shows respect for the role and indicates that you take the opportunity seriously.
✨Exude Politeness and Professionalism
During the interview, be polite and courteous. Remember, you’re being assessed not just on your qualifications but also on your temperament. Practice maintaining a calm and friendly demeanour, as this is crucial for a Safety Steward who interacts with supporters.