At a Glance
- Tasks: Lead a dynamic team to deliver top-notch coffee and customer service.
- Company: Join Grind, London's innovative hospitality company on a sustainability mission.
- Benefits: Earn up to £15 per hour with opportunities for growth and development.
- Other info: Fast-paced environment with a focus on sustainability and community impact.
- Why this job: Be part of a movement to make coffee sustainable while honing your leadership skills.
- Qualifications: Experience in team leadership and a passion for quality coffee required.
The predicted salary is between 33750 - 41250 £ per year.
Description
Grind is a hospitality company that lives in London.
Since opening Shoreditch Grind in 2011, we've expanded across London with cafés serving coffee, food and cocktails - as well as coffee trucks and a state-of-the-art coffee roastery.
Our pink coffee trucks are parked in London hotspots, serving takeaway speciality coffee to customers on-the-go. We keep it moving fast, fuelling London’s busiest people.
We think coffee can be a force for good.
Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company.
In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic.
Requirements
We are looking for an experienced Senior Barista to support our Head Baristas and help lead a small (yet very busy) team to ensure coffee at Grind is always delivered to the best standard.
This means making sure the teams are always engaging with the customers, the quality of product remains to the highest standard and consistent at all times, and that the speed of service is prompt and to company standards.
To be eligible for this position, you will need to have experience in supporting and developing a team, be trained in assisting stock control, and knowledge of what it takes to be an effective leader.
You will have a complete understanding of the equipment and the beans, a keen eye for detail and a passion for quality coffee.
We use La Marzocco Linea PB machines and Mahlkonig e65s grinders, so knowledge of dialling in, maintaining machines & closing down is essential.
Supervisor - Up to £15 employer: Description Grind
Grind is an exceptional employer, offering a vibrant work culture in the heart of London that prioritises sustainability and community impact. Employees benefit from opportunities for personal growth and development within a dynamic team, all while contributing to our mission of making coffee a force for good. With a focus on quality and customer engagement, working at Grind means being part of a forward-thinking company that values innovation and environmental responsibility.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Up to £15
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Description Grind. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Description Grind
Don't be shy about reaching out to Description Grind directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor - Up to £15
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Description Grind and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Description Grind
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
