At a Glance
- Tasks: Lead operations across Grind's cafés, ensuring top-notch performance and sustainability.
- Company: Join a vibrant hospitality company passionate about coffee and sustainability.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Be part of a mission-driven company focused on sustainability and community.
- Why this job: Make a real impact in the coffee industry while leading a dedicated team.
- Qualifications: Strong leadership skills and operational expertise in hospitality.
The predicted salary is between 40500 - 49500 £ per year.
Description
Grind is a hospitality company that lives in London.
Since opening Shoreditch Grind in 2011, we've expanded across London with cafés serving coffee, food and cocktails - as well as coffee trucks and a state-of-the-art coffee roastery.
Coffee is at the forefront of what we do and who we are.
We are coffee specialists and have always aspired to deliver the best quality, service, and consistency of product at all our Grind locations.
Each of our cafés has an incredible team serving speciality coffee, mixing cocktails, and cooking amazing food—all to the beat of a great playlist.
We think coffee can be a force for good.
Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company.
In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic.
Requirements
The Head of Operations is responsible for the overall operational leadership and performance of the Grind-owned estate.
This role is a leadership position and is accountable for ensuring operational performance, standards and commercial results are delivered consistently across all company-owned locations.
While the Operations Manager oversees the day-to-day performance of individual sites, the Head of Operations leads the operations function as a whole, setting the direction for the estate and ensuring the operational team is supported to deliver strong results.
The role operates at an estate-wide level and requires someone who can combine strong commercial judgement, operational expertise and people leadership to ensure the estate performs consistently and sustainably.
The Head of Operations will work closely with the Managing Director and the wider Support team to ensure that operational delivery across Grind-owned sites aligns with the wider strategic priorities of the business.
Head of Operations employer: Description Grind
Grind is an exceptional employer that thrives on creativity and sustainability, making it a fantastic place for a Senior Digital Designer to grow. With a vibrant work culture rooted in London, employees enjoy the dynamic atmosphere of our cafes while contributing to meaningful projects that promote environmental responsibility. We offer ample opportunities for professional development, collaboration with passionate teams, and the chance to make a real impact in the coffee industry.
